Convenience · NCR · Head of Procurement

What a convenience Head of Procurement pulls out of NCR

Your NCR feed covers 3,000+ SKUs throughout your locations. Ward reads it for procurement.

What a convenience Head of Procurement gets from NCR Voyix

For Convenience & C-Store retailers, that means continuous review 3,000+ SKUs across locations. High-frequency, low-SKU environments where every facing counts. Ward monitors impulse categories and daypart demand patterns around the clock.

Merchandising wants Ward. You sign the contract. Ward writes the finding at the altitude a Head of Procurement works at.

Setup: Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration.

app.getward.ai Live demo
Acme Convenience @Store Ops: Regional Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is the morning daypart down at the Route 9 sites?
You · 9:42 AM
Schema Scout · routed to Store Ops Agent

I pulled the 6–9a daypart for the 14 Route 9 sites against the chain baseline. Two causes, one of them scheduling.

SignalFinding
daypart_sales6–9a revenue −11% vs. chain, coffee units −18%
labor_schedulingSecond associate clocks in at 7:30a, peak starts 6:40a at 9 of 14 sites
foodservice.wasteBreakfast sandwich waste 14%, hold times past 4 hours at 6 sites

Recommend: move the second open to 6:15a at those nine sites, cut the breakfast batch by one tray, and re-check attach in two weeks.

7 parallel queries 3 sources cited confidence 0.91
Show me the schedule change by site.
You · 9:43 AM
Labor Agent · drafting shift diff
Querying daypart_sales
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Inside-store sales
$12.9M
+2.4% WoW
Foodservice margin
47.3%
−2.1pp
Attach, fuel-to-store
31.2%
−1.6pp
Shrink, cigarettes
1.94%
+0.6pp
Inside-store sales 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
ncr_pos_transactionsimport2m ago
pdi_fuel_transactionsimport2m ago
verifone_forecourt_eventsimport14m ago
ncr_planogram_auditimport1h ago
retail_daypart_salesimport1h ago
retail_foodservice_wasteimport1h ago
retail_labor_schedulingimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
ops-read-defaultpermitModel::*
lp-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
fuel-team-forecourtpermitModel::"fuel_transactions"
for Convenience on NCR data, live product demo.

What Ward delivers

  • MSA, DPA, SOC 2 Type II underway, and architecture review available before signature
  • Month-to-month contracts. No multi-year lock-in. No auto-renew traps
  • Transparent pricing set by scope and store count
  • 14-day insight guarantee. If Ward doesn't deliver, month two is on us
  • AI strategy, orchestration and reporting-layer work in enterprise grocery at nine-figure revenue. Reference calls available before signature

Metrics Ward monitors

Transactions/hour
Attach rate
Basket size
Planogram compliance
Daypart mix

Convenience challenges Ward solves

  • Daypart demand variation
  • Planogram compliance
  • Impulse category optimization
  • Fuel attach rate
  • Labor scheduling

What Ward has eyes on.

Ward reads NCR rather than replacing it. POS transactions, item-level sales, tender data come across on a read-only connection, get enriched with contextual data, and come back as cards. Your POS is untouched.

Ward scans continuously 3,000+ SKUs throughout your locations, at the store-category level rather than the chain roll-up. The metrics under watch include transactions/hour, attach rate, basket size. A roll-up hides a single-store problem inside a healthy average, which is how daypart demand variation stays invisible for a quarter.

Why this combination
is its own problem.

Running Ward on NCR in a convenience fleet skips the usual first step. There is no ingestion project, because NCR Voyix already holds POS transactions, item-level sales, tender data. Ward reads straight from what is there.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward sits on top of NCR Voyix with read-only credentials and begins ingesting POS transactions and item-level sales. No config changes on your side. First insight cards arrive within 48 hours.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: steady state

    Ward sends findings on a daily cycle, each with the driver and a recommended move. Volume settles at a level a single person can read over coffee. The measure of success is not how many insight cards arrive, it is how many get acted on.

How Ward connects to NCR Voyix

Ward integrates with NCR Voyix POS and Aloha for convenience and restaurant retail. Transaction-level data powers daypart analysis and impulse optimization.

Setup: Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration.

Data Ward reads from NCR

POS transactions
Item-level sales
Tender data
Daypart summaries
Loyalty data

Impact metrics with NCR

Attach Rate
Adjacencies mapped per daypart
Impulse cross-sell patterns identified by time of day.
Daypart Revenue
Underperforming hours exposed
Traffic and weather data pinpoint revenue-light dayparts.
Shrinkage
Slow-bleed loss detected
POS anomaly patterns caught that periodic audits miss.
Basket Size
Bundle opportunities surfaced
Item-level sales mined for actionable upsell patterns.

Data lake enrichment

Ward enriches NCR data with: POS transactions, Weather & events, Loyalty data, Competitor proximity, Demographic data

Merchandising wants Ward. You sign the contract.

Pain points
  • ×Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
  • ×AI vendors price by seats and tokens. Total cost is unknowable until invoice three
  • ×Multi-year commits with auto-renew. No exit if the pilot stalls
  • ×Renewals come back 30% higher, with no room to push back and no benchmark to cite
  • ×Security and DPA reviews start after the team has already committed
How Ward helps
  • MSA, DPA, SOC 2 Type II underway, and architecture review available before signature
  • Month-to-month contracts. No multi-year lock-in. No auto-renew traps
  • Transparent pricing set by scope and store count
  • 14-day insight guarantee. If Ward doesn't deliver, month two is on us
  • AI strategy, orchestration and reporting-layer work in enterprise grocery at nine-figure revenue. Reference calls available before signature

Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative. Source: Gartner

Convenience KPI impact

Attach Rate
Impulse adjacencies
Daypart-specific cross-sell opportunities surfaced.
Daypart Revenue
Weak hours identified
Which hours and categories underperform, and why.
Planogram Compliance
Sales-correlated flags
Deviations flagged once they start costing revenue.
Shrinkage
Slow-bleed detection
Transaction-level anomalies that periodic audits miss.

Frequently asked questions

Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration. Data points include: POS transactions, Item-level sales, Tender data, Daypart summaries, Loyalty data.

Yes. Ward reads NCR data and combines it with contextual signals (weather, events, demographics) to generate Convenience-specific insight cards. No custom development required.

Merchandising wants Ward. You sign the contract. Ward solves this with automated insight cards: MSA, DPA, SOC 2 Type II underway, and architecture review available before signature. Month-to-month contracts. No multi-year lock-in. No auto-renew traps. Transparent pricing set by scope and store count.

Ward delivers daily insight cards covering Transactions/hour, Attach rate, Basket size, tailored for Procurement decision-making. Each card includes what changed, why it matters, and what to do next.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Convenience problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info