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Oracle Retail plus Ward, for home operators

Your Oracle Retail data holds answers nobody has time to pull. Ward pulls from it read-only and hands back home findings every morning.

How Ward reads Oracle in home retail

Home Improvement changes the scale of the problem: 50,000+ SKUs, every one of your stores. Project-based purchasing, long-tail SKUs, and seasonal volatility. Ward manages the complexity of 50,000+ SKU environments with ease.

The connection itself. Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments.

app.getward.ai Live demo
Acme Home @Merchandising: Seasonal Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did the spring mulch pre-build miss in the Southeast?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.

SignalFinding
seasonal_prebuildMulch on-hand hit 61% of plan the week temps broke 70°F
dc_pushDC push started 9 days after the first-warm-week trigger, LY it was 2
attach.projectSoil and edging attach fell 18% at stores that gapped on mulch

Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.

9 parallel queries 4 sources cited confidence 0.88
Which stores get the pre-position first?
You · 9:43 AM
Supply Chain Agent · ranking stores
Querying seasonal_prebuild
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$57.3M
+2.9% WoW
Gross margin, seasonal
31.2%
−2.4pp
Mulch on-hand vs plan
61.4%
−18pp
Special order cycle time
11.6 d
+3.1 days
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
epicor_pos_transactionsimport2m ago
epicor_special_ordersimport2m ago
netsuite_inventory_snapshotimport14m ago
retail_seasonal_prebuildimport1h ago
retail_sku_velocityimport1h ago
retail_pro_account_salesimport1h ago
retail_weather_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
pro-team-read-accountspermitModel::"pro_account_sales"
vendor-blockedforbidModel::"labor_*"
supply-read-orderspermitModel::"special_orders"
for Home on Oracle data, live product demo.

Metrics Ward monitors

Project basket value
Seasonal accuracy
Long-tail turn
Pro customer share
Attachment rate

Home challenges Ward solves

  • Project basket identification
  • Seasonal pre-positioning
  • Long-tail inventory
  • Pro vs DIY segmentation
  • Weather-driven demand

Why this combination
is its own problem.

Running Ward on Oracle in a home store base skips the usual first step. There is no ingestion project, because Oracle Retail already holds sales audit, inventory positions, allocation. Ward reads what is there.

What Ward has eyes on.

Ward monitors 50,000+ SKUs throughout your stores, at the store-category level rather than the chain roll-up. The metrics under watch include project basket value, seasonal accuracy, long-tail turn. A roll-up hides a single-store problem inside a healthy average, which is how project basket identification stays invisible for a quarter.

Ward reads sales audit, inventory positions, allocation from Oracle Retail on a read-only connection. Nothing is written back, and your ERP configuration does not change. Oracle stays the system of record.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to Oracle Retail. Ward ingests sales audit, inventory positions, allocation and starts building baselines. First cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: baselines

    Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the findings are directionally right and the thresholds are still moving.

  3. 03

    Weeks 4 to 12: operating rhythm

    Daily cards arrive each day and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to Oracle Retail

Ward integrates with Oracle Retail Merchandising (RMFCS), Oracle Retail Demand Forecasting, and Oracle Retail Analytics. Full stack visibility.

Setup: Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments.

Data Ward reads from Oracle

Sales audit
Inventory positions
Allocation
Replenishment
Demand forecasts
Price management

Impact metrics with Oracle

Fill Rate
Allocation gaps caught
Replenishment outputs checked against actual shelf conditions per store.
Demand Forecast Accuracy
Accuracy gap closed
External signals enrich Oracle forecasts where they drift.
Markdown Waste
Slow movers caught early
Triggers shallower markdowns before inventory ages out.
Inventory Carrying Cost
Overstock freed up
Demand-aligned inventory releases locked working capital.

Data lake enrichment

Ward enriches Oracle data with: Sales audit data, Weather & events, Competitor pricing, Demographic data, Supplier scorecards

Home KPI impact

Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
Long-Tail Turn
Dead weight separated
Which tail SKUs serve project needs vs sit idle.
Project Basket Value
Cross-sell surfaced
Project purchasing patterns drive attachment.
Inventory Carrying Cost
Capital freed
Demand forecasting reduces slow-moving overstock.

Frequently asked questions

Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments. Data points include: Sales audit, Inventory positions, Allocation, Replenishment, Demand forecasts, Price management.

Yes. Ward reads Oracle data and combines it with contextual signals (weather, events, demographics) to generate Home-specific insight cards. No custom development required.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Home problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info