Assortment · Lightspeed · Head of LP

Lightspeed plus Ward: assortment for a Head of LP

Ward pulls from sales transactions, inventory counts, customer profiles from Lightspeed Retail, runs assortment on it, and sends the loss prevention read each day.

How a Head of LP runs assortment off Lightspeed Retail

Shrinkage costs you more than you think. Ward finds out where. Ward sends findings scoped to loss prevention decision-making.

Assortment Planning, in one sentence. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.

What Ward does with that: Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.

Getting the data in. Ward connects via Lightspeed Retail API. OAuth-based authentication. Read-only access.

What you get

  • SKU rationalization recommendations
  • Whitespace opportunity detection
  • Planogram optimization inputs
  • Store cluster segmentation
app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. forecast
$48.2M
+4.2% WoW
Gross margin %
24.1%
−3.2pp
Fill rate, fresh
83.4%
−4.1pp
Shrink, West region
2.41%
+0.8pp
Revenue vs. forecast 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Assortment on Lightspeed data, live product demo.

Why this combination
is its own problem.

A Head of LP rarely logs into Lightspeed. They read what someone else pulled out of it, two days later. Ward removes the two days and the someone else.

What Ward has eyes on.

Ward reads Lightspeed rather than replacing it. Sales transactions, inventory counts, customer profiles come across on a read-only connection, get enriched with contextual data, and come back as cards. Your POS is untouched.

The assortment model runs daily, not on a reporting calendar. It picks up the pattern, explains the driver, and attaches a recommended action before the number reaches a review deck.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward plugs into Lightspeed Retail with read-only credentials and begins ingesting sales transactions and inventory counts. No config changes on your side. First daily cards arrive in two days.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: operating rhythm

    Findings arrive daily and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to Lightspeed Retail

Ward integrates with Lightspeed Retail POS for specialty and boutique retailers. In-store transaction data powers customer behavior and assortment insight cards.

Setup: Ward connects via Lightspeed Retail API. OAuth-based authentication. Read-only access.

Data Ward reads from Lightspeed

Sales transactions
Inventory counts
Customer profiles
Purchase orders
Employee performance

Impact metrics with Lightspeed

Customer LTV
Lapsing buyers flagged
Purchase cadence and segment data reveal re-engagement windows.
Conversion Rate
Staffing-timing link found
Transaction data reveals which staff and hour combos convert.
Revenue per SKU
Whitespace identified
Underperformers and assortment gaps surfaced from sales data.
Inventory Accuracy
Count-to-velocity matched
Inventory counts reconciled against POS sell-through live.

Data lake enrichment

Ward enriches Lightspeed data with: Sales transactions, Customer profiles, Weather & events, Competitor data, Demographic data

Shrinkage costs you more than you think. Ward finds out where.

Pain points
  • ×Shrinkage lands as a year-end surprise
  • ×Cannot distinguish theft from spoilage from admin error
  • ×High-shrinkage stores only identified during audits
  • ×No correlation between operational changes and loss patterns
  • ×Exception-based reporting misses slow-bleed patterns
How Ward helps
  • Store-level shrinkage tracking with cause attribution
  • Anomaly detection flags stores deviating from estate average
  • Receiving dock discrepancy patterns identified automatically
  • Correlation analysis links operational changes to loss shifts
  • Trend analysis catches slow-bleed patterns audits miss

US retail shrinkage hit $112.1 billion in 2022. Up 19.4% year over year. Source: National Retail Federation

Frequently asked questions

Ward connects via Lightspeed Retail API. OAuth-based authentication. Read-only access. Data points include: Sales transactions, Inventory counts, Customer profiles, Purchase orders, Employee performance.

Shrinkage costs you more than you think. Ward finds out where. Ward solves this with automated insight cards: Store-level shrinkage tracking with cause attribution. Anomaly detection flags stores deviating from estate average. Receiving dock discrepancy patterns identified automatically.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what assortment problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info