Demand · NCR

Demand Forecasting, powered by NCR

Ward pulls from POS transactions, item-level sales, tender data from NCR Voyix, then cross-references them with weather, events, and demographics to produce demand insight cards.

How NCR feeds demand

Demand Forecasting, in one sentence. Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level.

What Ward does with that: Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.

Setup: Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration.

What you get

  • Weather-driven adjustment
  • Event and holiday modeling
  • Automatic reorder point recalculation
  • Store-SKU-day level precision
app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. forecast
$48.2M
+4.2% WoW
Gross margin %
24.1%
−3.2pp
Fill rate, fresh
83.4%
−4.1pp
Shrink, West region
2.41%
+0.8pp
Revenue vs. forecast 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Demand on NCR data, live product demo.

What Ward has eyes on.

Ward pulls from NCR rather than replacing it. POS transactions, item-level sales, tender data come across on a read-only connection, get enriched with contextual data, and come back as cards. Your POS is untouched.

See demand before it arrives. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Why this combination
is its own problem.

Demand Forecasting needs POS transactions and item-level sales at minimum. NCR Voyix carries both, at the grain the model needs. That is the whole integration story: no middleware, no staging warehouse, no custom extract.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to NCR Voyix. Ward pulls from POS transactions, item-level sales, tender data and starts building baselines. First insight cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: operating rhythm

    Findings arrive every morning and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to NCR Voyix

Ward integrates with NCR Voyix POS and Aloha for convenience and restaurant retail. Transaction-level data powers daypart analysis and impulse optimization.

Setup: Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration.

Data Ward reads from NCR

POS transactions
Item-level sales
Tender data
Daypart summaries
Loyalty data

Impact metrics with NCR

Attach Rate
Adjacencies mapped per daypart
Impulse cross-sell patterns identified by time of day.
Daypart Revenue
Underperforming hours exposed
Traffic and weather data pinpoint revenue-light dayparts.
Shrinkage
Slow-bleed loss detected
POS anomaly patterns caught that periodic audits miss.
Basket Size
Bundle opportunities surfaced
Item-level sales mined for actionable upsell patterns.

Data lake enrichment

Ward enriches NCR data with: POS transactions, Weather & events, Loyalty data, Competitor proximity, Demographic data

Frequently asked questions

Ward reads NCR transaction data via API or data export. Real-time or batch, depending on your NCR configuration. Data points include: POS transactions, Item-level sales, Tender data, Daypart summaries, Loyalty data.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what demand problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info