Head of E-Com: fashion assortment, read from BigCommerce
Ward pulls from orders, products & variants, customers from BigCommerce, tracks assortment over 15,000+ fashion SKUs, and returns the e-commerce read daily.
Assortment Planning for Fashion on BigCommerce, scoped to e-commerce
Applied to Fashion & Apparel, the surface area is 15,000+ SKUs throughout locations. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.
Your online and offline data live in different worlds. Ward filters to what a Head of E-Com can act on and drops the rest.
Assortment Planning is a insight card type Ward runs continuously. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.
The mechanism. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
How the connection works. Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.
Capabilities
- Whitespace opportunity detection
- Planogram optimization inputs
- Store cluster segmentation
- SKU rationalization recommendations
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled fall denim against last season’s curve at the same selling week. Two causes, both still fixable this week.
| Signal | Finding |
|---|---|
sell_through | Week 6 sell-through 38% vs. 52% plan, concentrated in 3 of 9 door clusters |
size_curve | Waist 30–32 sold out in 41 doors while 36–38 sits at 71% on hand |
markdown.ladder | First markdown is 3 weeks later than LY, weeks-of-supply now 11.4 |
Recommend: transfer 30–32 out of the 12 overstocked doors, hold the ladder on core indigo, and take the first markdown on light wash now while it still clears at 20%.
sell_through_weekly…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
shopify_orders_daily | import | 2m ago |
shopify_returns_reasons | import | 2m ago |
netsuite_inventory_snapshot | import | 14m ago |
cegid_store_sales | import | 1h ago |
retail_size_curve_actuals | import | 1h ago |
retail_markdown_ladder | import | 1h ago |
retail_ga4_website_daily | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
merch-read-default | permit | Model::* |
finance-read-markdown | permit | Model::"markdown_ladder" |
vendor-blocked | forbid | Model::"labor_*" |
ecom-read-returns | permit | Model::"returns_reasons" |
Why Assortment matters for Fashion retail
Ward doesn't replace the buyer's eye, it sharpens the math behind the buy. Which store clusters need wider assortment with shallow depth? Which need narrow-deep buys with full size runs? Ward analyzes sell-through by cluster, customer segment, and style attribute to recommend architecture that matches how customers actually shop each location.
What Ward has eyes on.
Stock what sells. Cut what doesn't. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
Ward watches 15,000+ SKUs throughout your locations, at the store-category level rather than the chain roll-up. The metrics under watch include sell-through rate, markdown %, return rate. A roll-up hides a single-store problem inside a healthy average, which is how markdown timing stays invisible for a quarter.
The connection to BigCommerce is read-only and runs on your schedule. Ward pulls from orders, products & variants, and the rest of the feed, then combines it with external context your Commerce does not carry: weather, local events, competitor pricing.
At the metric level. Ward tracks assortment width vs depth by cluster, style attribute performance, size curve accuracy, and inter-style cannibalization. It measures revenue-per-option to identify when adding more styles dilutes overall performance.
Why this combination
is its own problem.
A Head of E-Com does not need the assortment model explained. They need to know which stores moved, why, and what to do by end of day. Ward writes the finding at that altitude.
- 01 Cluster definitions don't account for online inventory pooling; a store next to a strong DC has different effective assortment math than a remote one.
- 02 Top-down option counts get applied uniformly across stores; smaller-volume locations carry too many options and starve depth where it matters.
Benchmarks. Fashion option counts vary 2-4x across store clusters in a healthy assortment plan. Cluster-aware planning typically lifts full-price sell-through 2-5 points and reduces end-of-season markdown depth by 100-300 bps.
What the first 90 days
actually look like.
-
01
Week 1: read-only connection
Ward plugs into BigCommerce with read-only credentials and begins ingesting orders and products & variants. No config changes on your side. First insight cards arrive in two days.
-
02
Weeks 2 to 3: baselines
Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the insight cards are directionally right and the thresholds are still moving.
-
03
Weeks 4 to 12: steady state
Ward sends cards daily, each with root cause and a recommended action. Volume settles at a level a single person can read over coffee. The measure of success is not how many findings arrive, it is how many get acted on.
How Ward connects to BigCommerce
Ward connects to BigCommerce for omnichannel retailers running headless or traditional storefronts. Orders, catalog, and customer data drive insight cards.
Setup: Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.
Data Ward reads from BigCommerce
Impact metrics with BigCommerce
Data lake enrichment
Ward enriches BigCommerce data with: Orders & variants, Customer behavior, Marketing data, Returns & exchanges, Competitor pricing
Your online and offline data live in different worlds.
- ×Nobody can see one inventory position across every channel
- ×Online promo performance is measured separately from in-store
- ×Customer behavior data is siloed by channel
- ×BOPIS/BORIS operational complexity is growing unchecked
- ×Digital marketing attribution stops at the click
- ✓Unified insight cards across online and in-store channels
- ✓Cross-channel promo effectiveness with true attribution
- ✓Customer journey tracking across digital and physical touchpoints
- ✓BOPIS fulfillment performance monitoring with exception cards
- ✓Full-funnel marketing attribution to in-store conversion
Retailers with unified omnichannel data see 30% higher lifetime value per customer. Source: Harvard Business Review
Fashion KPI impact
Frequently asked questions
Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate. For Fashion retail specifically, Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Sell-through rate, Markdown %, Return rate, Style velocity, Size accuracy at the store-category level. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events. Data points include: Orders, Products & variants, Customers, Inventory, Promotions, Storefront analytics.
Yes. Ward reads BigCommerce data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.
Your online and offline data live in different worlds. Ward solves this with automated insight cards: Unified insight cards across online and in-store channels. Cross-channel promo effectiveness with true attribution. Customer journey tracking across digital and physical touchpoints.
Ward delivers daily insight cards covering Sell-through rate, Markdown %, Return rate, tailored for E-Commerce decision-making. Each card includes what changed, why it matters, and what to do next.
Ward tracks assortment width vs depth by cluster, style attribute performance, size curve accuracy, and inter-style cannibalization. It measures revenue-per-option to identify when adding more styles dilutes overall performance.
A denim buyer has 200 styles to allocate across 90 stores. Ward reveals that urban flagships convert best with wide assortment at shallow depth, while suburban stores need fewer core styles with full size runs. The current uniform allocation starves variety in urban stores and creates size gaps in suburban ones. A cluster-specific matrix reduces markdown risk while lifting full-price sell-through.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
See what Fashion assortment problems Ward catches.
Root causes, not just alerts. See it on your data.
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