Fashion · Assortment · BigCommerce · Head of IT

Assortment Planning: Fashion retail, BigCommerce data, Technology decisions

Stock what sells. Cut what doesn't. Ward runs it on BigCommerce data across your fashion estate, scoped to technology.

How a fashion Head of IT runs assortment on BigCommerce

The business wants AI. You sign off on the architecture. Ward brings up the indicators that change a technology decision.

Assortment Planning, in one sentence. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.

In a Fashion & Apparel footprint the job is 15,000+ SKUs across locations. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.

How it runs. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.

Getting the data in. Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

What it does

  • SKU rationalization recommendations
  • Whitespace opportunity detection
  • Planogram optimization inputs
  • Store cluster segmentation
app.getward.ai Live demo
Acme Apparel @Merchandising: Planning Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is fall denim sell-through behind plan?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled fall denim against last season’s curve at the same selling week. Two causes, both still fixable this week.

SignalFinding
sell_throughWeek 6 sell-through 38% vs. 52% plan, concentrated in 3 of 9 door clusters
size_curveWaist 30–32 sold out in 41 doors while 36–38 sits at 71% on hand
markdown.ladderFirst markdown is 3 weeks later than LY, weeks-of-supply now 11.4

Recommend: transfer 30–32 out of the 12 overstocked doors, hold the ladder on core indigo, and take the first markdown on light wash now while it still clears at 20%.

9 parallel queries 3 sources cited confidence 0.89
Draft the size-curve transfer list.
You · 9:43 AM
Allocation Agent · drafting transfer list
Querying sell_through_weekly
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$31.7M
+3.1% WoW
Full-price mix
61.4%
−5.1pp
Sell-through, fall denim
38.2%
wk6, −9pp vs plan
Markdown rate
19.6%
+2.8pp
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
shopify_orders_dailyimport2m ago
shopify_returns_reasonsimport2m ago
netsuite_inventory_snapshotimport14m ago
cegid_store_salesimport1h ago
retail_size_curve_actualsimport1h ago
retail_markdown_ladderimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-markdownpermitModel::"markdown_ladder"
vendor-blockedforbidModel::"labor_*"
ecom-read-returnspermitModel::"returns_reasons"
Assortment for Fashion on BigCommerce data, live product demo.

Why Assortment matters for Fashion retail

Ward doesn't replace the buyer's eye, it sharpens the math behind the buy. Which store clusters need wider assortment with shallow depth? Which need narrow-deep buys with full size runs? Ward analyzes sell-through by cluster, customer segment, and style attribute to recommend architecture that matches how customers actually shop each location.

What Ward has eyes on.

Stock what sells. Cut what doesn't. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Coverage is store by store, category by category. Ward keeps a running read on sell-through rate, markdown %, return rate throughout 15,000+ SKUs and compares each store against its own baseline, not against the chain. That is the difference between knowing the store base is fine and knowing which seven locations are not.

The connection to BigCommerce is read-only and runs on your schedule. Ward reads straight from orders, products & variants, and the rest of the feed, then stitches together it with external context your Commerce does not carry: weather, local events, competitor pricing.

At the metric level. Ward tracks assortment width vs depth by cluster, style attribute performance, size curve accuracy, and inter-style cannibalization. It measures revenue-per-option to identify when adding more styles dilutes overall performance.

Signals · POS at style-store-day, customer segment data, style attributes, cannibalization signals from basket analysis, and online-to-store demand transfer patterns.

Why this combination
is its own problem.

Assortment Planning behaves differently in fashion retail than it does anywhere else. The estate shape, the SKU count, and the speed of the category all change what counts as a real indicator and what is noise. Ward is tuned to the fashion version.

  • 01 Top-down option counts get applied uniformly across stores; smaller-volume locations carry too many options and starve depth where it matters.
  • 02 Cluster definitions don't account for online inventory pooling; a store next to a strong DC has different effective assortment math than a remote one.

Benchmarks. Fashion option counts vary 2-4x across store clusters in a healthy assortment plan. Cluster-aware planning typically lifts full-price sell-through 2-5 points and reduces end-of-season markdown depth by 100-300 bps.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to BigCommerce. Ward reads straight from orders, products & variants, customers and starts building baselines. First cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: operating rhythm

    Insight cards arrive every morning and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to BigCommerce

Ward connects to BigCommerce for omnichannel retailers running headless or traditional storefronts. Orders, catalog, and customer data drive insight cards.

Setup: Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

Data Ward reads from BigCommerce

Orders
Products & variants
Customers
Inventory
Promotions
Storefront analytics

Impact metrics with BigCommerce

Sell-Through Rate
Velocity tracked live
Slow movers flagged early enough to reallocate inventory.
Customer LTV
Churn risk identified
Cohort analysis surfaces lapsing buyers and re-engagement timing.
Conversion Rate
Buyer vs browser split
Patterns that convert separated from those that just browse.
Inventory Turnover
Reorder cadence optimized
Demand signals calibrate reorder points across the catalog.

Data lake enrichment

Ward enriches BigCommerce data with: Orders & variants, Customer behavior, Marketing data, Returns & exchanges, Competitor pricing

The business wants AI. You sign off on the architecture.

Pain points
  • ×Business sponsor already chose the vendor. You inherit the security review
  • ×Every AI vendor wants write access and a copy of the production data
  • ×Model lock-in means rewriting the stack when GPT or Claude moves again
  • ×Audit trail is an afterthought. Compliance has nothing to pull on
  • ×Data lake project keeps getting bumped for the next thing the business wants
How Ward helps
  • Federated query: data stays in your warehouse. No copies, no shadow lake
  • Read-only credentials. Cedar policies enforce least-privilege per agent
  • LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys
  • Every query, every model, every source logged. SIEM-ready audit output
  • VPC peering, PrivateLink, SOC 2 II. Your security review is short

74% of enterprise AI projects stall before production. Integration debt and security review are the top two reasons. Source: Gartner

Fashion KPI impact

Markdown Rate
Shallower, earlier
Slow movers detected before deep clearance is the only option.
Sell-Through
More at full price
Style velocity cards flag underperformers early enough to reallocate.
Size Accuracy
Fewer size gaps
Size curves recalibrated by store cluster and season.
Return Rate
Better matching
Right size, right store means fewer returns.

Frequently asked questions

Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate. For Fashion retail specifically, Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Sell-through rate, Markdown %, Return rate, Style velocity, Size accuracy at the store-category level. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.

Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events. Data points include: Orders, Products & variants, Customers, Inventory, Promotions, Storefront analytics.

Yes. Ward reads BigCommerce data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.

The business wants AI. You sign off on the architecture. Ward solves this with automated insight cards: Federated query: data stays in your warehouse. No copies, no shadow lake. Read-only credentials. Cedar policies enforce least-privilege per agent. LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys.

Ward delivers daily insight cards covering Sell-through rate, Markdown %, Return rate, tailored for Technology decision-making. Each card includes what changed, why it matters, and what to do next.

Ward tracks assortment width vs depth by cluster, style attribute performance, size curve accuracy, and inter-style cannibalization. It measures revenue-per-option to identify when adding more styles dilutes overall performance.

A denim buyer has 200 styles to allocate across 90 stores. Ward reveals that urban flagships convert best with wide assortment at shallow depth, while suburban stores need fewer core styles with full size runs. The current uniform allocation starves variety in urban stores and creates size gaps in suburban ones. A cluster-specific matrix reduces markdown risk while lifting full-price sell-through.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Fashion assortment problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
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