Fashion · Stockout · BigCommerce

Ward runs stockout on your BigCommerce fashion data

Your BigCommerce data already carries the stockout signal. Ward reads it, traces the cause, and attaches a recommended move.

The fashion stockout stack on BigCommerce

Stockout Prediction, in one sentence. Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.

For Fashion & Apparel retailers, that means monitoring 15,000+ SKUs across locations. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.

The mechanism. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

Getting the data in. Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

The short list

  • Priority ranking by revenue impact
  • Reduce lost sales by catching gaps early
  • Automated replenishment recommendations
  • Supplier-aware lead time modeling
app.getward.ai Live demo
Acme Apparel @Merchandising: Planning Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is fall denim sell-through behind plan?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled fall denim against last season’s curve at the same selling week. Two causes, both still fixable this week.

SignalFinding
sell_throughWeek 6 sell-through 38% vs. 52% plan, concentrated in 3 of 9 door clusters
size_curveWaist 30–32 sold out in 41 doors while 36–38 sits at 71% on hand
markdown.ladderFirst markdown is 3 weeks later than LY, weeks-of-supply now 11.4

Recommend: transfer 30–32 out of the 12 overstocked doors, hold the ladder on core indigo, and take the first markdown on light wash now while it still clears at 20%.

9 parallel queries 3 sources cited confidence 0.89
Draft the size-curve transfer list.
You · 9:43 AM
Allocation Agent · drafting transfer list
Querying sell_through_weekly
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$31.7M
+3.1% WoW
Full-price mix
61.4%
−5.1pp
Sell-through, fall denim
38.2%
wk6, −9pp vs plan
Markdown rate
19.6%
+2.8pp
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
shopify_orders_dailyimport2m ago
shopify_returns_reasonsimport2m ago
netsuite_inventory_snapshotimport14m ago
cegid_store_salesimport1h ago
retail_size_curve_actualsimport1h ago
retail_markdown_ladderimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-markdownpermitModel::"markdown_ladder"
vendor-blockedforbidModel::"labor_*"
ecom-read-returnspermitModel::"returns_reasons"
Stockout for Fashion on BigCommerce data, live product demo.

Why Stockout matters for Fashion retail

Fashion stockouts are invisible, they show up as "size not available," not "product missing," and the POS never records the lost sale. Ward monitors sell-through velocity by style-size-color-store and detects when popular size runs are depleting faster than replenishment can cover within the remaining selling window.

What Ward has eyes on.

Ward reads straight from BigCommerce rather than replacing it. Orders, products & variants, customers come across on a read-only connection, get enriched with contextual data, and come back as findings. Your Commerce is untouched.

Know before the shelf empties. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Ward scans continuously 15,000+ SKUs throughout your locations, at the store-category level rather than the chain roll-up. The metrics under watch include sell-through rate, markdown %, return rate. A roll-up hides a single-store problem inside a healthy average, which is how markdown timing stays invisible for a quarter.

At the metric level. Requires style-size-color velocity tracking, sell-through benchmarking against plan, inter-store inventory visibility, and time-remaining-in-season context. Ward also flags recurring size curve inaccuracies as a planning problem distinct from replenishment.

Signals · POS by style-size-color-store-day, current store and DC inventory, planned receipts and PO ETAs, e-commerce demand by zip, and end-of-season selling-window context.

Why this combination
is its own problem.

BigCommerce is the system of record for most fashion operators of your size, which means the indicators Ward needs are already there. The gap is not data collection. It is that nobody has time to read orders and products & variants every morning over every store.

  • 01 Pre-season size curves are set from prior-year history and rarely re-run mid-season, locking in a misread on emerging size demand.
  • 02 A style at 82% chain sell-through can be 100% out on size M while size XL sits at 40%, chain averages hide the broken assortment that defines a customer's in-store experience.

Benchmarks. Fashion full-price sell-through targets: 60-75% by week 6, 75-85% by week 10. Broken size runs (a key size missing while others remain) typically affect 15-25% of styles in week 4 and 30-40% by week 8 without active rebalancing.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward connects to BigCommerce with read-only credentials and begins ingesting orders and products & variants. No config changes on your side. First insight cards arrive within 48 hours.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: operating rhythm

    Findings arrive every morning and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to BigCommerce

Ward connects to BigCommerce for omnichannel retailers running headless or traditional storefronts. Orders, catalog, and customer data drive insight cards.

Setup: Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events.

Data Ward reads from BigCommerce

Orders
Products & variants
Customers
Inventory
Promotions
Storefront analytics

Impact metrics with BigCommerce

Sell-Through Rate
Velocity tracked live
Slow movers flagged early enough to reallocate inventory.
Customer LTV
Churn risk identified
Cohort analysis surfaces lapsing buyers and re-engagement timing.
Conversion Rate
Buyer vs browser split
Patterns that convert separated from those that just browse.
Inventory Turnover
Reorder cadence optimized
Demand signals calibrate reorder points across the catalog.

Data lake enrichment

Ward enriches BigCommerce data with: Orders & variants, Customer behavior, Marketing data, Returns & exchanges, Competitor pricing

Fashion KPI impact

Markdown Rate
Shallower, earlier
Slow movers detected before deep clearance is the only option.
Sell-Through
More at full price
Style velocity cards flag underperformers early enough to reallocate.
Size Accuracy
Fewer size gaps
Size curves recalibrated by store cluster and season.
Return Rate
Better matching
Right size, right store means fewer returns.

Frequently asked questions

Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice. For Fashion retail specifically, Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Sell-through rate, Markdown %, Return rate, Style velocity, Size accuracy at the store-category level. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

Ward connects via BigCommerce REST API with OAuth. Webhooks for real-time order and inventory events. Data points include: Orders, Products & variants, Customers, Inventory, Promotions, Storefront analytics.

Yes. Ward reads BigCommerce data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.

Requires style-size-color velocity tracking, sell-through benchmarking against plan, inter-store inventory visibility, and time-remaining-in-season context. Ward also flags recurring size curve inaccuracies as a planning problem distinct from replenishment.

Ward detects a spring jacket selling far above plan in key sizes at urban stores while sitting in suburban locations. At current velocity, the hot sizes will stock out well before end of season. Ward recommends inter-store transfers from underperforming locations to high-velocity stores, recovering full-price sales that would otherwise become end-of-season markdowns.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Fashion stockout problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info