Head of IT: furniture assortment, read from SAP Retail
The business wants AI. You sign off on the architecture. Ward detects furniture assortment movement in your SAP data in time to act, with the cause and a recommended move attached.
The full picture: furniture assortment, SAP data, Technology decisions
Assortment Planning, in one sentence. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.
In a Furniture Manufacturing & Retail estate the job is 10,000+ SKUs throughout locations. ERP-locked production data, long lead times, and margin erosion you don't see until quarter-end. Ward connects your internal systems and surfaces what matters.
The business wants AI. You sign off on the architecture. Ward writes the finding at the altitude a Head of IT works at.
How it runs. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
The connection itself. Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.
What it does
- Store cluster segmentation
- SKU rationalization recommendations
- Whitespace opportunity detection
- Planogram optimization inputs
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled upholstery cost of goods by BOM line against the last price file. Three quarters of the drop is material and freight, not discounting.
| Signal | Finding |
|---|---|
bom_cost_actuals | Foam and frame stock +9.2% since the March price file, never carried to list |
freight.inbound | Inbound container cost +$412 per unit-equivalent on the Vietnam lane |
channel.mix | Wholesale share up 6pp, and wholesale runs 11pp under DTC margin |
Recommend: reprice the six affected SKUs at the next list cycle, quote the alternate foam vendor, and hold wholesale allocation flat until list catches up.
bom_cost_actuals…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_production_stage_log | import | 2m ago |
epicor_bom_cost_actuals | import | 2m ago |
sap_inventory_snapshot | import | 14m ago |
netsuite_sales_orders | import | 1h ago |
retail_showroom_pos | import | 1h ago |
retail_freight_inbound | import | 1h ago |
retail_dealer_orders | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
finance-read-default | permit | Model::* |
sourcing-read-bom | permit | Model::"bom_cost_actuals" |
dealer-blocked | forbid | Model::"bom_*" |
plant-read-production | permit | Model::"production_stage_log" |
Why Assortment matters for Furniture retail
Showroom floor space is the most expensive shelf in retail, and every piece on it competes for placement against the online-only long tail. Ward measures sell-through and margin per square foot of floor by showroom cluster, so you can decide which pieces earn a physical slot, which move to web-only, and where a gap in the assortment is costing you the sale.
Why this combination
is its own problem.
A Head of IT in furniture retail owns numbers that move faster than the reporting cycle that covers them. Inventory carrying cost, order-to-delivery cycle, gross margin by channel shift store by store, every morning. A monthly pack cannot represent that. The business wants AI. You sign off on the architecture.
- 01 One national floor plan ignores that urban and suburban clusters buy completely different styles, so every store carries someone else's slow movers.
- 02 Hero pieces are kept on the floor out of habit long after their velocity has faded, crowding out the groupings that would turn faster.
Benchmarks. Furniture floor productivity varies widely: top-quartile showrooms generate several times the revenue per square foot of the bottom quartile on the same footprint. Rationalizing the slowest 15 to 20% of floor SKUs into web-only and backfilling with cluster-matched groupings commonly lifts floor revenue 5 to 12%.
What Ward has eyes on.
Stock what sells. Cut what doesn't. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
Coverage is store by store, category by category. Ward monitors inventory carrying cost, order-to-delivery cycle, gross margin by channel across 10,000+ SKUs and compares each store against its own baseline, not against the chain. That is the difference between knowing the fleet is fine and knowing which seven locations are not.
Ward ingests SAP rather than replacing it. POS transactions, inventory positions, purchase orders come across on a read-only connection, get enriched with contextual data, and come back as daily cards. Your ERP is untouched.
At the metric level. Ward measures sell-through, margin, and revenue per floor square foot by SKU and showroom cluster, scores online-versus-showroom fit per piece, and flags whitespace where demand exists but no product is placed. Floor space is finite and costly, so the unit of analysis is productivity per slot, not raw units sold.
What the first 90 days
actually look like.
-
01
Week 1: connect
Read-only credentials to SAP Retail. Ward reads straight from POS transactions, inventory positions, purchase orders and starts building baselines. First cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.
-
02
Weeks 2 to 3: baselines
Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the findings are directionally right and the thresholds are still moving.
-
03
Weeks 4 to 12: steady state
Ward delivers cards on a daily cycle, each with the driver and the next step. Volume settles at a level a single person can read over coffee. The measure of success is not how many findings arrive, it is how many get acted on.
How Ward connects to SAP Retail
Ward connects to SAP Retail (S/4HANA, ECC, CAR) via standard BAPIs and IDocs. Transaction data, inventory positions, and master data flow into Ward without custom development.
Setup: Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.
Data Ward reads from SAP
Impact metrics with SAP
Data lake enrichment
Ward enriches SAP data with: POS transactions, Weather & events, Competitor pricing, Loyalty & CRM, Supplier fill rates
The business wants AI. You sign off on the architecture.
- ×Business sponsor already chose the vendor. You inherit the security review
- ×Every AI vendor wants write access and a copy of the production data
- ×Model lock-in means rewriting the stack when GPT or Claude moves again
- ×Audit trail is an afterthought. Compliance has nothing to pull on
- ×Data lake project keeps getting bumped for the next thing the business wants
- ✓Federated query: data stays in your warehouse. No copies, no shadow lake
- ✓Read-only credentials. Cedar policies enforce least-privilege per agent
- ✓LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys
- ✓Every query, every model, every source logged. SIEM-ready audit output
- ✓VPC peering, PrivateLink, SOC 2 II. Your security review is short
74% of enterprise AI projects stall before production. Integration debt and security review are the top two reasons. Source: Gartner
Furniture KPI impact
Frequently asked questions
Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate. For Furniture retail specifically, Ward monitors 10,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, Raw material cost variance, Custom order cycle time at the store-category level. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule. Data points include: POS transactions, Inventory positions, Purchase orders, Material master, Vendor master, Promotion calendar.
Yes. Ward reads SAP data and combines it with contextual signals (weather, events, demographics) to generate Furniture-specific insight cards. No custom development required.
The business wants AI. You sign off on the architecture. Ward solves this with automated insight cards: Federated query: data stays in your warehouse. No copies, no shadow lake. Read-only credentials. Cedar policies enforce least-privilege per agent. LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys.
Ward delivers daily insight cards covering Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, tailored for Technology decision-making. Each card includes what changed, why it matters, and what to do next.
Ward measures sell-through, margin, and revenue per floor square foot by SKU and showroom cluster, scores online-versus-showroom fit per piece, and flags whitespace where demand exists but no product is placed. Floor space is finite and costly, so the unit of analysis is productivity per slot, not raw units sold.
A regional chain runs the same floor plan across every showroom. Ward clusters showrooms by demographic and traffic and shows that urban locations turn contemporary upholstery far faster than the traditional case goods taking up a third of their floor, while suburban stores show the reverse. Ward recommends a cluster-specific floor: move slow case goods to web-only in urban stores and add two contemporary groupings. Floor productivity per square foot rises without adding space.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
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