Assortment Planning for Home on NetSuite, built for e-commerce
A home Head of E-Com on NetSuite should not be hunting for assortment problems. Ward surfaces them each day.
The full picture: home assortment, NetSuite data, E-Commerce decisions
Here is assortment planning in plain terms. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.
Home Improvement changes the scale of the problem: 50,000+ SKUs, every one of your stores. Project-based purchasing, long-tail SKUs, and seasonal volatility. Ward manages the complexity of 50,000+ SKU environments with ease.
Your online and offline data live in different worlds. Ward hands you cards scoped to e-commerce decision-making.
The mechanism. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
Setup: Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance.
Key capabilities
- Planogram optimization inputs
- Store cluster segmentation
- SKU rationalization recommendations
- Whitespace opportunity detection
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.
| Signal | Finding |
|---|---|
seasonal_prebuild | Mulch on-hand hit 61% of plan the week temps broke 70°F |
dc_push | DC push started 9 days after the first-warm-week trigger, LY it was 2 |
attach.project | Soil and edging attach fell 18% at stores that gapped on mulch |
Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.
seasonal_prebuild…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_pos_transactions | import | 2m ago |
epicor_special_orders | import | 2m ago |
netsuite_inventory_snapshot | import | 14m ago |
retail_seasonal_prebuild | import | 1h ago |
retail_sku_velocity | import | 1h ago |
retail_pro_account_sales | import | 1h ago |
retail_weather_daily | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
merch-read-default | permit | Model::* |
pro-team-read-accounts | permit | Model::"pro_account_sales" |
vendor-blocked | forbid | Model::"labor_*" |
supply-read-orders | permit | Model::"special_orders" |
Why Assortment matters for Home retail
The top 2,000 SKUs generate the bulk of revenue, but the remaining 48,000 are what makes you a project destination. Drop a niche fitting and you lose the entire project basket. Ward identifies which tail SKUs are project-basket anchors worth keeping and which are truly dead weight that should be rationalized.
Why this combination
is its own problem.
Assortment Planning produces a lot of output that is technically correct and operationally useless to e-commerce. Ward filters on whether the finding changes a decision a Head of E-Com can actually make.
- 01 Seasonal activation cycles mean a SKU "dead" for 9 months can be critical for 3; chain-wide 90-day velocity cuts kill seasonal anchors prematurely.
- 02 SKU rationalization based on standalone velocity destroys project-basket anchors and drives customers to competitors for the entire job, net assortment economics turn negative.
Benchmarks. Home improvement long-tail SKUs (the bottom 60-70% of catalog by velocity) typically generate 8-15% of standalone revenue but anchor 25-35% of project basket value. Pro customers depend disproportionately on the tail, losing tail items typically costs 2-4x the standalone revenue impact in Pro retention.
What Ward has eyes on.
The assortment model runs on a daily cycle, not on a reporting calendar. It picks up the pattern, accounts for the driver, and attaches a recommended move before the number reaches a review deck.
Every one of your stores gets its own baseline. Ward keeps a running read on project basket value, seasonal accuracy, long-tail turn against it and pulls forward only the deviations that hold up. The two that show up most in home retail are project basket identification and seasonal pre-positioning, and both are baseline problems before they are P&L problems.
Ward ingests NetSuite rather than replacing it. Sales orders, inventory, purchase orders come across on a read-only connection, get enriched with contextual data, and come back as daily cards. Your ERP is untouched.
At the metric level. Ward tracks long-tail project basket affinity, Pro vs DIY assortment dependency, seasonal SKU activation cycles, and revenue-per-linear-foot by department and planogram section.
What the first 90 days
actually look like.
-
01
Week 1: read-only connection
Ward plugs into Oracle NetSuite with read-only credentials and begins ingesting sales orders and inventory. No config changes on your side. First daily cards arrive inside the first 48 hours.
-
02
Weeks 2 to 3: calibration
Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.
-
03
Weeks 4 to 12: steady state
Ward returns cards on a daily cycle, each with the cause and the next step. Volume settles at a level a single person can read over coffee. The measure of success is not how many insight cards arrive, it is how many get acted on.
How Ward connects to Oracle NetSuite
Ward integrates with NetSuite SuiteCommerce, inventory management, and financials. Mid-market retailers get enterprise-grade insight cards.
Setup: Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance.
Data Ward reads from NetSuite
Impact metrics with NetSuite
Data lake enrichment
Ward enriches NetSuite data with: Sales orders, Weather & events, Customer segments, Vendor performance, Market pricing data
Your online and offline data live in different worlds.
- ×Nobody can see one inventory position across every channel
- ×Online promo performance is measured separately from in-store
- ×Customer behavior data is siloed by channel
- ×BOPIS/BORIS operational complexity is growing unchecked
- ×Digital marketing attribution stops at the click
- ✓Unified insight cards across online and in-store channels
- ✓Cross-channel promo effectiveness with true attribution
- ✓Customer journey tracking across digital and physical touchpoints
- ✓BOPIS fulfillment performance monitoring with exception cards
- ✓Full-funnel marketing attribution to in-store conversion
Retailers with unified omnichannel data see 30% higher lifetime value per customer. Source: Harvard Business Review
Home KPI impact
Frequently asked questions
Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate. For Home retail specifically, Ward monitors 50,000+ SKUs across your stores and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Project basket value, Seasonal accuracy, Long-tail turn, Pro customer share, Attachment rate at the store-category level. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.
Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance. Data points include: Sales orders, Inventory, Purchase orders, Customer records, Financial summaries, Item fulfillment.
Yes. Ward reads NetSuite data and combines it with contextual signals (weather, events, demographics) to generate Home-specific insight cards. No custom development required.
Your online and offline data live in different worlds. Ward solves this with automated insight cards: Unified insight cards across online and in-store channels. Cross-channel promo effectiveness with true attribution. Customer journey tracking across digital and physical touchpoints.
Ward delivers daily insight cards covering Project basket value, Seasonal accuracy, Long-tail turn, tailored for E-Commerce decision-making. Each card includes what changed, why it matters, and what to do next.
Ward tracks long-tail project basket affinity, Pro vs DIY assortment dependency, seasonal SKU activation cycles, and revenue-per-linear-foot by department and planogram section.
Plumbing carries thousands of SKUs, hundreds with zero sales in 90 days. Ward's project basket analysis reveals that many of those "dead" SKUs appear alongside high-velocity project items, a specialty elbow fitting with minimal standalone sales is still critical to a complete project basket. Deleting it sends the customer to a competitor for the entire job. Ward separates true orphaned SKUs from project-basket anchors and recommends cutting only the former.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
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