VP Supply Chain: home demand, read from Epicor
Ward ingests sales orders, inventory, purchase orders from Epicor, watches demand across 50,000+ home SKUs, and hands you the supply chain read each day.
The full picture: home demand, Epicor data, Supply Chain decisions
Home Improvement changes the scale of the problem: 50,000+ SKUs, every one of your stores. Project-based purchasing, long-tail SKUs, and seasonal volatility. Ward manages the complexity of 50,000+ SKU environments with ease.
You find out about stockouts after customers do. Ward writes the finding at the altitude a VP Supply Chain works at.
Demand Forecasting, in one sentence. Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level.
How Ward hands you Demand daily cards: Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.
The connection itself. Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Key capabilities
- Weather-driven adjustment
- Event and holiday modeling
- Automatic reorder point recalculation
- Store-SKU-day level precision
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.
| Signal | Finding |
|---|---|
seasonal_prebuild | Mulch on-hand hit 61% of plan the week temps broke 70°F |
dc_push | DC push started 9 days after the first-warm-week trigger, LY it was 2 |
attach.project | Soil and edging attach fell 18% at stores that gapped on mulch |
Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.
seasonal_prebuild…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_pos_transactions | import | 2m ago |
epicor_special_orders | import | 2m ago |
netsuite_inventory_snapshot | import | 14m ago |
retail_seasonal_prebuild | import | 1h ago |
retail_sku_velocity | import | 1h ago |
retail_pro_account_sales | import | 1h ago |
retail_weather_daily | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
merch-read-default | permit | Model::* |
pro-team-read-accounts | permit | Model::"pro_account_sales" |
vendor-blocked | forbid | Model::"labor_*" |
supply-read-orders | permit | Model::"special_orders" |
Why Demand matters for Home retail
Home improvement demand is the most weather-dependent in retail, a warm spring can shift seasonal demand forward by weeks across a large chain. Ward integrates 10-day weather forecasts, historical correlations, and housing market indicators to predict demand at a granularity that static seasonal plans can't match.
What Ward has eyes on.
Every one of your stores gets its own baseline. Ward scans continuously project basket value, seasonal accuracy, long-tail turn against it and raises only the deviations that hold up. The two that show up most in home retail are project basket identification and seasonal pre-positioning, and both are baseline problems before they are P&L problems.
Ward reads straight from sales orders, inventory, purchase orders from Epicor on a read-only connection. Nothing is written back, and your ERP configuration does not change. Epicor stays the system of record.
See demand before it arrives. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
At the metric level. Ward integrates hyperlocal weather data, housing market indicators (home sales, building permits), seasonal project activation curves, and Pro customer pipeline data. Forecast accuracy is measured by department and weather-sensitivity tier.
Why this combination
is its own problem.
Epicor is the system of record for most home operators of your size, which means the inputs Ward needs are already there. The gap is not data collection. It is that nobody has time to read sales orders and inventory every morning throughout every store.
- 01 Weather forecasts get used as 7-day signals when 14-21 day project-planning windows are what actually drive purchasing decisions.
- 02 Housing market indicators (permits, sales) are leading signals for project demand but rarely make it into pharmacy or operational forecasting workflows.
Benchmarks. Home improvement seasonal forecast accuracy: 22-35% MAPE on weather-sensitive categories (paint, lawn/garden, outdoor power) is healthy. A 5-point accuracy gain typically reduces seasonal markdown by 20-30% and recovers 1-3% category revenue from better stock positioning.
What the first 90 days
actually look like.
-
01
Week 1: read-only connection
Ward sits on top of Epicor with read-only credentials and begins ingesting sales orders and inventory. No config changes on your side. First cards arrive within 48 hours.
-
02
Weeks 2 to 3: calibration
Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.
-
03
Weeks 4 to 12: steady state
Ward returns daily cards every morning, each with what caused it and the next step. Volume settles at a level a single person can read over coffee. The measure of success is not how many findings arrive, it is how many get acted on.
How Ward connects to Epicor
Ward integrates with Epicor for home improvement, furniture, and building supply retailers. Inventory, purchasing, production, and sales data power insight cards.
Setup: Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Data Ward reads from Epicor
Impact metrics with Epicor
Data lake enrichment
Ward enriches Epicor data with: Sales orders, Weather & events, Contractor/Pro data, Competitor pricing, Vendor scorecards
You find out about stockouts after customers do.
- ×Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
- ×Supplier fill rate problems announce themselves at the receiving dock
- ×Safety stock levels get set once a year and left alone
- ×No early warning system for supply chain disruptions
- ×Replenishment exceptions require manual triage every morning
- ✓Stockout prediction cards arrive 24-72 hours before empty shelves
- ✓Supplier fill rate tracking with automatic escalation
- ✓Dynamic safety stock recommendations based on current demand signals
- ✓Weather, event, and macro-driven demand adjustments
- ✓Replenishment exceptions auto-prioritized by revenue impact
Stockouts cost retailers $1.14 trillion in missed sales globally each year. Source: IHL Group
Home KPI impact
Frequently asked questions
Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level. For Home retail specifically, Ward monitors 50,000+ SKUs across your stores and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Project basket value, Seasonal accuracy, Long-tail turn, Pro customer share, Attachment rate at the store-category level. Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.
Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse. Data points include: Sales orders, Inventory, Purchase orders, Customer accounts, Pricing tiers, Vendor performance.
Yes. Ward reads Epicor data and combines it with contextual signals (weather, events, demographics) to generate Home-specific insight cards. No custom development required.
You find out about stockouts after customers do. Ward solves this with automated insight cards: Stockout prediction cards arrive 24-72 hours before empty shelves. Supplier fill rate tracking with automatic escalation. Dynamic safety stock recommendations based on current demand signals.
Ward delivers daily insight cards covering Project basket value, Seasonal accuracy, Long-tail turn, tailored for Supply Chain decision-making. Each card includes what changed, why it matters, and what to do next.
Ward integrates hyperlocal weather data, housing market indicators (home sales, building permits), seasonal project activation curves, and Pro customer pipeline data. Forecast accuracy is measured by department and weather-sensitivity tier.
February temperatures run well above normal across the Midwest. Ward detects early-spring project categories activating weeks ahead of plan while winter products decelerate faster than expected. Ward issues demand adjustment cards for Midwest stores: accelerate spring resets, cut winter closeout buys, and increase DC allocation of seasonal products. Stores that act capture early-season revenue that would have stocked out under the original plan.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
See what Home demand problems Ward catches.
Root causes, not just alerts. See it on your data.
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