A furniture VP Supply Chain running demand on Epicor
Ward reads sales orders, inventory, purchase orders from Epicor, monitors demand throughout 10,000+ furniture SKUs, and returns the supply chain read each day.
The full picture: furniture demand, Epicor data, Supply Chain decisions
You find out about stockouts after customers do. Ward brings up the signals that change a supply chain decision.
Demand Forecasting. Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level.
For Furniture Manufacturing & Retail retailers, that means watching 10,000+ SKUs across locations. ERP-locked production data, long lead times, and margin erosion you don't see until quarter-end. Ward connects your internal systems and surfaces what matters.
How Ward returns Demand findings: Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.
Getting the data in. Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
What it does
- Event and holiday modeling
- Automatic reorder point recalculation
- Store-SKU-day level precision
- Weather-driven adjustment
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled upholstery cost of goods by BOM line against the last price file. Three quarters of the drop is material and freight, not discounting.
| Signal | Finding |
|---|---|
bom_cost_actuals | Foam and frame stock +9.2% since the March price file, never carried to list |
freight.inbound | Inbound container cost +$412 per unit-equivalent on the Vietnam lane |
channel.mix | Wholesale share up 6pp, and wholesale runs 11pp under DTC margin |
Recommend: reprice the six affected SKUs at the next list cycle, quote the alternate foam vendor, and hold wholesale allocation flat until list catches up.
bom_cost_actuals…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_production_stage_log | import | 2m ago |
epicor_bom_cost_actuals | import | 2m ago |
sap_inventory_snapshot | import | 14m ago |
netsuite_sales_orders | import | 1h ago |
retail_showroom_pos | import | 1h ago |
retail_freight_inbound | import | 1h ago |
retail_dealer_orders | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
finance-read-default | permit | Model::* |
sourcing-read-bom | permit | Model::"bom_cost_actuals" |
dealer-blocked | forbid | Model::"bom_*" |
plant-read-production | permit | Model::"production_stage_log" |
Why Demand matters for Furniture retail
Configurable furniture breaks standard forecasting. A single sofa model can ship in dozens of fabric, finish, and configuration combinations, and the long lead time means you commit to components before the orders arrive. Ward forecasts at the component and configuration level, so you pre-position the fabrics and frames the mix will actually demand instead of guessing at the parent SKU.
What Ward has eyes on.
Ward tracks 10,000+ SKUs across your locations, at the store-category level rather than the chain roll-up. The metrics under watch include inventory carrying cost, order-to-delivery cycle, gross margin by channel. A roll-up hides a single-store problem inside a healthy average, which is how disconnected ERP, warehouse, and POS systems stays invisible for a quarter.
The connection to Epicor is read-only and runs on your schedule. Ward reads straight from sales orders, inventory, and the rest of the feed, then joins it with external context your ERP does not carry: weather, local events, competitor pricing.
See demand before it arrives. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
At the metric level. Ward builds demand models at the SKU-configuration and component level, folding in seasonality, catalog and promotional calendars, showroom traffic, and channel mix. Forecasting the components common across configurations lets the plant build ahead safely, which is where long-lead furniture buys most of its speed.
Why this combination
is its own problem.
Epicor is the system of record for most furniture operators of your size, which means the signals Ward needs are already there. The gap is not data collection. It is that nobody has time to read sales orders and inventory every morning throughout every store.
- 01 Showroom-discontinued pieces keep generating online demand that the forecast ignores, creating phantom stockouts on the web channel.
- 02 Seasonality is applied chain-wide when outdoor, bedroom, and dining categories peak in completely different windows.
Benchmarks. For configurable furniture, component-level forecasting can cut effective lead time by 20 to 40% by letting plants build common components ahead of order. A 10% improvement in forecast accuracy on a long-lead assortment typically reduces both expedite freight and aged custom inventory materially.
What the first 90 days
actually look like.
-
01
Week 1: connect
Read-only credentials to Epicor. Ward pulls from sales orders, inventory, purchase orders and starts building baselines. First findings land inside 48 hours, before baselines are stable, so you can see the shape of the output early.
-
02
Weeks 2 to 3: baselines
Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the cards are directionally right and the thresholds are still moving.
-
03
Weeks 4 to 12: operating rhythm
Findings arrive daily and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.
How Ward connects to Epicor
Ward integrates with Epicor for home improvement, furniture, and building supply retailers. Inventory, purchasing, production, and sales data power insight cards.
Setup: Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Data Ward reads from Epicor
Impact metrics with Epicor
Data lake enrichment
Ward enriches Epicor data with: Sales orders, Weather & events, Contractor/Pro data, Competitor pricing, Vendor scorecards
You find out about stockouts after customers do.
- ×Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
- ×Supplier fill rate problems announce themselves at the receiving dock
- ×Safety stock levels get set once a year and left alone
- ×No early warning system for supply chain disruptions
- ×Replenishment exceptions require manual triage every morning
- ✓Stockout prediction cards arrive 24-72 hours before empty shelves
- ✓Supplier fill rate tracking with automatic escalation
- ✓Dynamic safety stock recommendations based on current demand signals
- ✓Weather, event, and macro-driven demand adjustments
- ✓Replenishment exceptions auto-prioritized by revenue impact
Stockouts cost retailers $1.14 trillion in missed sales globally each year. Source: IHL Group
Furniture KPI impact
Frequently asked questions
Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level. For Furniture retail specifically, Ward monitors 10,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, Raw material cost variance, Custom order cycle time at the store-category level. Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.
Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse. Data points include: Sales orders, Inventory, Purchase orders, Customer accounts, Pricing tiers, Vendor performance.
Yes. Ward reads Epicor data and combines it with contextual signals (weather, events, demographics) to generate Furniture-specific insight cards. No custom development required.
You find out about stockouts after customers do. Ward solves this with automated insight cards: Stockout prediction cards arrive 24-72 hours before empty shelves. Supplier fill rate tracking with automatic escalation. Dynamic safety stock recommendations based on current demand signals.
Ward delivers daily insight cards covering Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, tailored for Supply Chain decision-making. Each card includes what changed, why it matters, and what to do next.
Ward builds demand models at the SKU-configuration and component level, folding in seasonality, catalog and promotional calendars, showroom traffic, and channel mix. Forecasting the components common across configurations lets the plant build ahead safely, which is where long-lead furniture buys most of its speed.
A modular seating program sells in 30 fabric and configuration combinations, but the parent-level forecast only tells the plant how many frames to build. Ward forecasts demand at the component grain and shows three fabrics are trending toward 60% of orders while eight others are fading. The card recommends pre-positioning frame and fabric inventory to those combinations. When the custom orders land, the common components are already staged, and average lead time on the program drops by several weeks.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
See what Furniture demand problems Ward catches.
Root causes, not just alerts. See it on your data.
Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly
Find out what your data has been hiding.
Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.