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VP Supply Chain: home shrinkage, read from Oracle Retail

Find the leak before it drains you. Ward runs it on Oracle data across your home store base, scoped to supply chain.

The full picture: home shrinkage, Oracle data, Supply Chain decisions

Shrinkage Detection. Ward identifies abnormal inventory loss patterns and distinguishes between theft, damage, spoilage, and administrative error.

Applied to Home Improvement, the surface area is 50,000+ SKUs over stores. Project-based purchasing, long-tail SKUs, and seasonal volatility. Ward manages the complexity of 50,000+ SKU environments with ease.

You find out about stockouts after customers do. Ward writes the finding at the altitude a VP Supply Chain works at.

How Ward hands back Shrinkage daily cards: Ward compares expected inventory against actual counts, segments loss by cause category, and flags store-level anomalies against your estate baseline.

Getting the data in. Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments.

What you get

  • Cause-level shrinkage attribution
  • Store-vs-estate benchmarking
  • Receiving dock anomaly detection
  • Pattern recognition across time
app.getward.ai Live demo
Acme Home @Merchandising: Seasonal Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did the spring mulch pre-build miss in the Southeast?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.

SignalFinding
seasonal_prebuildMulch on-hand hit 61% of plan the week temps broke 70°F
dc_pushDC push started 9 days after the first-warm-week trigger, LY it was 2
attach.projectSoil and edging attach fell 18% at stores that gapped on mulch

Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.

9 parallel queries 4 sources cited confidence 0.88
Which stores get the pre-position first?
You · 9:43 AM
Supply Chain Agent · ranking stores
Querying seasonal_prebuild
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$57.3M
+2.9% WoW
Gross margin, seasonal
31.2%
−2.4pp
Mulch on-hand vs plan
61.4%
−18pp
Special order cycle time
11.6 d
+3.1 days
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
epicor_pos_transactionsimport2m ago
epicor_special_ordersimport2m ago
netsuite_inventory_snapshotimport14m ago
retail_seasonal_prebuildimport1h ago
retail_sku_velocityimport1h ago
retail_pro_account_salesimport1h ago
retail_weather_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
pro-team-read-accountspermitModel::"pro_account_sales"
vendor-blockedforbidModel::"labor_*"
supply-read-orderspermitModel::"special_orders"
Shrinkage for Home on Oracle data, live product demo.

Why Shrinkage matters for Home retail

Small hardware has the highest per-unit theft rates but lowest dollar impact; power tools have lower frequency but massive loss per incident. Ward segments shrinkage by value tier and department so loss prevention allocates resources where the dollar impact is highest, not just where the unit count is.

Why this combination
is its own problem.

A generic shrinkage model applied to a home footprint produces alerts nobody trusts. The thresholds are wrong, because home baselines are wrong for it. Ward learns the baseline from your own stores instead of importing one.

  • 01 High-volume small hardware shrink dominates incident counts and pulls LP attention toward unit-level fixes; the bigger dollar exposure is in low-frequency power tool theft.
  • 02 ORC patterns concentrate geographically; chain-wide LP allocation misses the cluster signal that directs investigative focus.

Benchmarks. Home improvement shrink runs 1.4-2.6% of sales, with power tools, copper, and high-value building materials accounting for 30-50% of total dollar shrink despite small unit volume. ORC events typically affect a tight geographic cluster of 5-15 stores.

What Ward has eyes on.

Ward tracks 50,000+ SKUs across your stores, at the store-category level rather than the chain roll-up. The metrics under watch include project basket value, seasonal accuracy, long-tail turn. A roll-up hides a single-store problem inside a healthy average, which is how project basket identification stays invisible for a quarter.

Ward reads sales audit, inventory positions, allocation from Oracle Retail on a read-only connection. Nothing is written back, and your ERP configuration does not change. Oracle stays the system of record.

Find the leak before it drains you. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

At the metric level. Ward segments by value tier, tracks geographic clustering for ORC detection, monitors receiving accuracy on bulk/pallet deliveries, and measures POS velocity-to-inventory count gaps.

Signals · POS at SKU-store-shift, receiving logs and PO variance, store geocodes for ORC clustering, employee schedules, and category-value-tier overlays.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to Oracle Retail. Ward reads straight from sales audit, inventory positions, allocation and starts building baselines. First findings land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: baselines

    Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the daily cards are directionally right and the thresholds are still moving.

  3. 03

    Weeks 4 to 12: steady state

    Ward returns cards each day, each with root cause and a recommended move. Volume settles at a level a single person can read over coffee. The measure of success is not how many daily cards arrive, it is how many get acted on.

How Ward connects to Oracle Retail

Ward integrates with Oracle Retail Merchandising (RMFCS), Oracle Retail Demand Forecasting, and Oracle Retail Analytics. Full stack visibility.

Setup: Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments.

Data Ward reads from Oracle

Sales audit
Inventory positions
Allocation
Replenishment
Demand forecasts
Price management

Impact metrics with Oracle

Fill Rate
Allocation gaps caught
Replenishment outputs checked against actual shelf conditions per store.
Demand Forecast Accuracy
Accuracy gap closed
External signals enrich Oracle forecasts where they drift.
Markdown Waste
Slow movers caught early
Triggers shallower markdowns before inventory ages out.
Inventory Carrying Cost
Overstock freed up
Demand-aligned inventory releases locked working capital.

Data lake enrichment

Ward enriches Oracle data with: Sales audit data, Weather & events, Competitor pricing, Demographic data, Supplier scorecards

You find out about stockouts after customers do.

Pain points
  • ×Demand forecasts are off by 15-25% and nobody catches it until the shelf is empty
  • ×Supplier fill rate problems announce themselves at the receiving dock
  • ×Safety stock levels get set once a year and left alone
  • ×No early warning system for supply chain disruptions
  • ×Replenishment exceptions require manual triage every morning
How Ward helps
  • Stockout prediction cards arrive 24-72 hours before empty shelves
  • Supplier fill rate tracking with automatic escalation
  • Dynamic safety stock recommendations based on current demand signals
  • Weather, event, and macro-driven demand adjustments
  • Replenishment exceptions auto-prioritized by revenue impact

Stockouts cost retailers $1.14 trillion in missed sales globally each year. Source: IHL Group

Home KPI impact

Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
Long-Tail Turn
Dead weight separated
Which tail SKUs serve project needs vs sit idle.
Project Basket Value
Cross-sell surfaced
Project purchasing patterns drive attachment.
Inventory Carrying Cost
Capital freed
Demand forecasting reduces slow-moving overstock.

Frequently asked questions

Ward identifies abnormal inventory loss patterns and distinguishes between theft, damage, spoilage, and administrative error. For Home retail specifically, Ward monitors 50,000+ SKUs across your stores and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Project basket value, Seasonal accuracy, Long-tail turn, Pro customer share, Attachment rate at the store-category level. Ward compares expected inventory against actual counts, segments loss by cause category, and flags store-level anomalies against your estate baseline.

Ward reads from Oracle Retail via REST APIs or direct database views. Compatible with Oracle Cloud and on-premise deployments. Data points include: Sales audit, Inventory positions, Allocation, Replenishment, Demand forecasts, Price management.

Yes. Ward reads Oracle data and combines it with contextual signals (weather, events, demographics) to generate Home-specific insight cards. No custom development required.

You find out about stockouts after customers do. Ward solves this with automated insight cards: Stockout prediction cards arrive 24-72 hours before empty shelves. Supplier fill rate tracking with automatic escalation. Dynamic safety stock recommendations based on current demand signals.

Ward delivers daily insight cards covering Project basket value, Seasonal accuracy, Long-tail turn, tailored for Supply Chain decision-making. Each card includes what changed, why it matters, and what to do next.

Ward segments by value tier, tracks geographic clustering for ORC detection, monitors receiving accuracy on bulk/pallet deliveries, and measures POS velocity-to-inventory count gaps.

Ward flags elevated power tool shrinkage at a geographic cluster of stores, concentrated during weekday afternoons, a pattern consistent with organized retail crime. Ward recommends immediate spider-wrap enforcement and receipt-checking at affected locations. LP investigation confirms a theft ring, and targeted intervention brings shrinkage back toward estate averages within weeks.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Home shrinkage problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
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