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A home CFO running shrinkage on SAP

Your P&L surprises are born on the store floor. Ward detects home shrinkage movement in your SAP data before it compounds, with what caused it and a recommended action attached.

The full picture: home shrinkage, SAP data, Finance decisions

Your P&L surprises are born on the store floor. Ward delivers findings scoped to finance decision-making.

Shrinkage Detection, in one sentence. Ward identifies abnormal inventory loss patterns and distinguishes between theft, damage, spoilage, and administrative error.

For Home Improvement retailers, that means monitoring 50,000+ SKUs throughout stores. Project-based purchasing, long-tail SKUs, and seasonal volatility. Ward manages the complexity of 50,000+ SKU environments with ease.

Under the hood. Ward compares expected inventory against actual counts, segments loss by cause category, and flags store-level anomalies against your estate baseline.

Setup: Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.

What you get

  • Cause-level shrinkage attribution
  • Store-vs-estate benchmarking
  • Receiving dock anomaly detection
  • Pattern recognition across time
app.getward.ai Live demo
Acme Home @Merchandising: Seasonal Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did the spring mulch pre-build miss in the Southeast?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled the spring pre-build against the last three seasons and the weather signal for the 22 Southeast stores.

SignalFinding
seasonal_prebuildMulch on-hand hit 61% of plan the week temps broke 70°F
dc_pushDC push started 9 days after the first-warm-week trigger, LY it was 2
attach.projectSoil and edging attach fell 18% at stores that gapped on mulch

Recommend: tie the push trigger to the 10-day forecast instead of the calendar week, pre-position two truckloads at the 8 stores that gapped, and re-set the attach endcap.

9 parallel queries 4 sources cited confidence 0.88
Which stores get the pre-position first?
You · 9:43 AM
Supply Chain Agent · ranking stores
Querying seasonal_prebuild
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$57.3M
+2.9% WoW
Gross margin, seasonal
31.2%
−2.4pp
Mulch on-hand vs plan
61.4%
−18pp
Special order cycle time
11.6 d
+3.1 days
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
epicor_pos_transactionsimport2m ago
epicor_special_ordersimport2m ago
netsuite_inventory_snapshotimport14m ago
retail_seasonal_prebuildimport1h ago
retail_sku_velocityimport1h ago
retail_pro_account_salesimport1h ago
retail_weather_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
pro-team-read-accountspermitModel::"pro_account_sales"
vendor-blockedforbidModel::"labor_*"
supply-read-orderspermitModel::"special_orders"
Shrinkage for Home on SAP data, live product demo.

Why Shrinkage matters for Home retail

Small hardware has the highest per-unit theft rates but lowest dollar impact; power tools have lower frequency but massive loss per incident. Ward segments shrinkage by value tier and department so loss prevention allocates resources where the dollar impact is highest, not just where the unit count is.

Why this combination
is its own problem.

Running Ward on SAP in a home store base skips the usual first step. There is no ingestion project, because SAP Retail already holds POS transactions, inventory positions, purchase orders. Ward reads what is there.

  • 01 High-volume small hardware shrink dominates incident counts and pulls LP attention toward unit-level fixes; the bigger dollar exposure is in low-frequency power tool theft.
  • 02 ORC patterns concentrate geographically; chain-wide LP allocation misses the cluster signal that directs investigative focus.

Benchmarks. Home improvement shrink runs 1.4-2.6% of sales, with power tools, copper, and high-value building materials accounting for 30-50% of total dollar shrink despite small unit volume. ORC events typically affect a tight geographic cluster of 5-15 stores.

What Ward has eyes on.

Find the leak before it drains you. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Coverage is store by store, category by category. Ward watches project basket value, seasonal accuracy, long-tail turn across 50,000+ SKUs and compares each store against its own baseline, not against the chain. That is the difference between knowing the footprint is fine and knowing which seven stores are not.

Ward ingests POS transactions, inventory positions, purchase orders from SAP Retail on a read-only connection. Nothing is written back, and your ERP configuration does not change. SAP stays the system of record.

At the metric level. Ward segments by value tier, tracks geographic clustering for ORC detection, monitors receiving accuracy on bulk/pallet deliveries, and measures POS velocity-to-inventory count gaps.

Signals · POS at SKU-store-shift, receiving logs and PO variance, store geocodes for ORC clustering, employee schedules, and category-value-tier overlays.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward reads from SAP Retail with read-only credentials and begins ingesting POS transactions and inventory positions. No config changes on your side. First findings arrive inside the first 48 hours.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: steady state

    Ward hands back insight cards each day, each with root cause and the next step. Volume settles at a level a single person can read over coffee. The measure of success is not how many findings arrive, it is how many get acted on.

How Ward connects to SAP Retail

Ward connects to SAP Retail (S/4HANA, ECC, CAR) via standard BAPIs and IDocs. Transaction data, inventory positions, and master data flow into Ward without custom development.

Setup: Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.

Data Ward reads from SAP

POS transactions
Inventory positions
Purchase orders
Material master
Vendor master
Promotion calendar

Impact metrics with SAP

Replenishment Accuracy
Gaps flagged early
Inventory positions matched to POS velocity before shelf impact.
Shrinkage
Anomalies surfaced continuously
Transaction-level detection catches what periodic audits miss.
Forecast Accuracy
External signals layered
Weather, events, and competitor data sharpen SAP demand signals.
Promo ROI
True lift isolated
Sell-through data exposes cannibalization and halo effects.

Data lake enrichment

Ward enriches SAP data with: POS transactions, Weather & events, Competitor pricing, Loyalty & CRM, Supplier fill rates

Your P&L surprises are born on the store floor.

Pain points
  • ×Margin erosion only surfaces at month-end close
  • ×Inventory carrying costs are a black box
  • ×Working capital tied up in slow-moving stock nobody is watching
  • ×Same-store sales comps lack decomposition into actionable drivers
  • ×Capex decisions for store remodels lack unit-economics evidence
How Ward helps
  • GMROI tracking by category with weekly insight cards
  • Inventory carrying cost alerts when capital efficiency drops
  • Working capital optimization recommendations based on turnover trends
  • SSS decomposition into traffic, conversion, and basket components
  • Store-level unit economics cards for capex prioritization

Inventory distortion, overstock and out-of-stock combined, costs retailers $1.77 trillion globally. Source: IHL Group

Home KPI impact

Seasonal Accuracy
Weather + event driven
Pre-positioning adjusted for peak season signals.
Long-Tail Turn
Dead weight separated
Which tail SKUs serve project needs vs sit idle.
Project Basket Value
Cross-sell surfaced
Project purchasing patterns drive attachment.
Inventory Carrying Cost
Capital freed
Demand forecasting reduces slow-moving overstock.

Frequently asked questions

Ward identifies abnormal inventory loss patterns and distinguishes between theft, damage, spoilage, and administrative error. For Home retail specifically, Ward monitors 50,000+ SKUs across your stores and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Project basket value, Seasonal accuracy, Long-tail turn, Pro customer share, Attachment rate at the store-category level. Ward compares expected inventory against actual counts, segments loss by cause category, and flags store-level anomalies against your estate baseline.

Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule. Data points include: POS transactions, Inventory positions, Purchase orders, Material master, Vendor master, Promotion calendar.

Yes. Ward reads SAP data and combines it with contextual signals (weather, events, demographics) to generate Home-specific insight cards. No custom development required.

Your P&L surprises are born on the store floor. Ward solves this with automated insight cards: GMROI tracking by category with weekly insight cards. Inventory carrying cost alerts when capital efficiency drops. Working capital optimization recommendations based on turnover trends.

Ward delivers daily insight cards covering Project basket value, Seasonal accuracy, Long-tail turn, tailored for Finance decision-making. Each card includes what changed, why it matters, and what to do next.

Ward segments by value tier, tracks geographic clustering for ORC detection, monitors receiving accuracy on bulk/pallet deliveries, and measures POS velocity-to-inventory count gaps.

Ward flags elevated power tool shrinkage at a geographic cluster of stores, concentrated during weekday afternoons, a pattern consistent with organized retail crime. Ward recommends immediate spider-wrap enforcement and receipt-checking at affected locations. LP investigation confirms a theft ring, and targeted intervention brings shrinkage back toward estate averages within weeks.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Home shrinkage problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info