Specialty stockout without leaving Looker
Ward reads straight from looker API for query results, underlying database (direct), lookML model metadata from Looker / Looker Studio and hands back specialty stockout daily cards each day. Read-only, no config changes.
The specialty stockout stack on Looker / Looker Studio
Stockout Prediction, in one sentence. Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.
Specialty Retail changes the scale of the problem: 5,000+ SKUs, every one of your boutiques. High-consideration purchases, curated assortments, and customer lifetime value. Ward tracks the metrics that matter for margin-rich retail.
Under the hood. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.
Getting the data in. Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.
What it does
- Automated replenishment recommendations
- Supplier-aware lead time modeling
- Priority ranking by revenue impact
- Reduce lost sales by catching gaps early
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled traffic against conversion by hour for the four flagships. Traffic is fine. The gap is coverage and depth.
| Signal | Finding |
|---|---|
traffic_conversion | Conversion 18.4% vs. 23.1% chain, all of the gap in 12–2p and 5–7p |
labor.coverage | One associate on the floor through both peaks at 3 of 4 doors |
inventory.depth | Top 20 styles at 1.4 units per size, walk-away rate +9% |
Recommend: add floor coverage to both peak windows, deepen the top 20 styles to three per size at the flagships, and route the walk-away list to clienteling.
traffic_conversion…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
shopify_orders_daily | import | 2m ago |
lightspeed_store_sales | import | 2m ago |
netsuite_inventory_snapshot | import | 14m ago |
retail_customer_ltv | import | 1h ago |
retail_traffic_conversion | import | 1h ago |
retail_clienteling_log | import | 1h ago |
retail_ga4_website_daily | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
ops-read-default | permit | Model::* |
crm-read-ltv | permit | Model::"customer_ltv" |
associate-pii-blocked | forbid | Model::"customer_pii" |
merch-read-assortment | permit | Model::"sales_by_tier" |
Why Stockout matters for Specialty retail
In specialty retail, curation is the brand promise, a missing signature item undermines the trust that drives the entire customer relationship. Ward monitors sell-through velocity against curated assortment targets to predict gaps in the items that define your store's point of view, not just high-velocity commodities.
What Ward has eyes on.
The connection to Looker / Looker Studio is read-only and runs on your schedule. Ward reads looker API for query results, underlying database (direct), and the rest of the feed, then cross-references it with external context your BI does not carry: weather, local events, competitor pricing.
Know before the shelf empties. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
Coverage is store by store, category by category. Ward keeps a running read on CLV, conversion rate, units per transaction across 5,000+ SKUs and compares each store against its own baseline, not against the chain. That is the difference between knowing the fleet is fine and knowing which seven boutiques are not.
At the metric level. Ward tracks signature-item availability, companion purchase patterns, social media demand signals for trend-driven products, and reorder-lead-time risk for specialty brands with limited distribution.
Why this combination
is its own problem.
Stockout Prediction needs looker API for query results and underlying database (direct) at minimum. Looker / Looker Studio carries both, at the grain the model needs. That is the whole integration story: no middleware, no staging warehouse, no custom extract.
- 01 Signature curated items get the same replenishment priority as commodity SKUs, but losing a signature item damages the brand promise far more than its standalone revenue suggests.
- 02 Reorder algorithms tuned to category-average velocity miss the social-media-driven demand spikes that define specialty retail trend cycles.
Benchmarks. Specialty signature-item availability target: 95-98%, gaps below 90% damage repeat purchase rate measurably. Top-50 curated items typically generate 25-40% of revenue at 2-3x the gross margin of commodity tail.
What the first 90 days
actually look like.
-
01
Week 1: read-only connection
Ward reads from Looker / Looker Studio with read-only credentials and begins ingesting looker API for query results and underlying database (direct). No config changes on your side. First cards arrive within 48 hours.
-
02
Weeks 2 to 3: calibration
Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.
-
03
Weeks 4 to 12: steady state
Ward hands you cards every morning, each with what caused it and what to do about it. Volume settles at a level a single person can read over coffee. The measure of success is not how many insight cards arrive, it is how many get acted on.
How Ward connects to Looker / Looker Studio
Ward does not replace Looker. Ward watches the same data Looker visualizes and proactively alerts when something changes. Your dashboards stay. Ward adds intelligence.
Setup: Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.
Data Ward reads from Looker
Impact metrics with Looker
Data lake enrichment
Ward enriches Looker data with: Looker query results, Underlying database, Weather & events, Competitor data, Customer segments
Specialty KPI impact
Frequently asked questions
Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice. For Specialty retail specifically, Ward monitors 5,000+ SKUs across your boutiques and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks CLV, Conversion rate, Units per transaction, Repeat purchase rate, Sell-through by tier at the store-category level. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.
Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses. Data points include: Looker API for query results, Underlying database (direct), LookML model metadata.
Yes. Ward reads Looker data and combines it with contextual signals (weather, events, demographics) to generate Specialty-specific insight cards. No custom development required.
Ward tracks signature-item availability, companion purchase patterns, social media demand signals for trend-driven products, and reorder-lead-time risk for specialty brands with limited distribution.
Ward detects a premium raw dog food brand selling through far faster than the reorder algorithm anticipates, driven by a viral social media campaign. Standard reordering will stock out within days. Ward issues an emergency PO recommendation and flags a companion product, a probiotic supplement already depleted at several stores, to protect the full basket.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
See what Specialty stockout problems Ward catches.
Root causes, not just alerts. See it on your data.
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