Stockout · NetSuite · Head of IT

Stockout Prediction for Head of IT / VP Technology, read from Oracle NetSuite

Know before the shelf empties. Ward runs it off NetSuite, scoped to what a Head of IT owns.

Stockout Prediction on NetSuite, for technology

Stockout Prediction. Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.

The business wants AI. You sign off on the architecture. Ward writes the finding at the altitude a Head of IT works at.

Under the hood. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

The connection itself. Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance.

The short list

  • Supplier-aware lead time modeling
  • Priority ranking by revenue impact
  • Reduce lost sales by catching gaps early
  • Automated replenishment recommendations
app.getward.ai Live demo
Acme Retail @Merchandising: VP Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. forecast
$48.2M
+4.2% WoW
Gross margin %
24.1%
−3.2pp
Fill rate, fresh
83.4%
−4.1pp
Shrink, West region
2.41%
+0.8pp
Revenue vs. forecast 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
retail_inventory_weeklyimport1h ago
retail_google_ads_dailyimport1h ago
retail_meta_ads_dailyimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
region-west-onlypermitTenant::"acme"
Stockout on NetSuite data, live product demo.

What Ward has eyes on.

Ward pulls from NetSuite rather than replacing it. Sales orders, inventory, purchase orders come across on a read-only connection, get enriched with contextual data, and come back as insight cards. Your ERP is untouched.

The stockout model runs daily, not on a reporting calendar. It picks up the pattern, attributes what caused it, and attaches what to do about it before the number reaches a review deck.

Why this combination
is its own problem.

Oracle NetSuite was built for transactions, not for technology decisions. The data is right there and it is in the wrong shape. Ward reads sales orders and inventory and rewrites them as a decision.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward connects to Oracle NetSuite with read-only credentials and begins ingesting sales orders and inventory. No config changes on your side. First insight cards arrive inside the first 48 hours.

  2. 02

    Weeks 2 to 3: baselines

    Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the cards are directionally right and the thresholds are still moving.

  3. 03

    Weeks 4 to 12: operating rhythm

    Insight cards arrive each day and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to Oracle NetSuite

Ward integrates with NetSuite SuiteCommerce, inventory management, and financials. Mid-market retailers get enterprise-grade insight cards.

Setup: Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance.

Data Ward reads from NetSuite

Sales orders
Inventory
Purchase orders
Customer records
Financial summaries
Item fulfillment

Impact metrics with NetSuite

Inventory Accuracy
Discrepancies reconciled live
POS and fulfillment data cross-checked against NetSuite counts.
Order Fill Rate
Stockouts preempted
Demand forecasting layered onto NetSuite purchase orders.
Gross Margin
Margin erosion flagged
Pricing drift and vendor cost creep caught across financials.
Cash Conversion Cycle
Days of supply reduced
Demand-inventory alignment frees tied working capital.

Data lake enrichment

Ward enriches NetSuite data with: Sales orders, Weather & events, Customer segments, Vendor performance, Market pricing data

The business wants AI. You sign off on the architecture.

Pain points
  • ×Business sponsor already chose the vendor. You inherit the security review
  • ×Every AI vendor wants write access and a copy of the production data
  • ×Model lock-in means rewriting the stack when GPT or Claude moves again
  • ×Audit trail is an afterthought. Compliance has nothing to pull on
  • ×Data lake project keeps getting bumped for the next thing the business wants
How Ward helps
  • Federated query: data stays in your warehouse. No copies, no shadow lake
  • Read-only credentials. Cedar policies enforce least-privilege per agent
  • LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys
  • Every query, every model, every source logged. SIEM-ready audit output
  • VPC peering, PrivateLink, SOC 2 II. Your security review is short

74% of enterprise AI projects stall before production. Integration debt and security review are the top two reasons. Source: Gartner

Frequently asked questions

Ward connects via SuiteTalk REST or SOAP APIs. Token-based authentication. Read-only access to your NetSuite instance. Data points include: Sales orders, Inventory, Purchase orders, Customer records, Financial summaries, Item fulfillment.

The business wants AI. You sign off on the architecture. Ward solves this with automated insight cards: Federated query: data stays in your warehouse. No copies, no shadow lake. Read-only credentials. Cedar policies enforce least-privilege per agent. LLM-agnostic. Anthropic, OpenAI, Gemini, Ollama. Bring your own keys.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what stockout problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

Step 1 of 3
What are your goals?
Step 2 of 3
About your operation
Step 3 of 3
Your contact info