Retail analytics insights

Guides, frameworks, and strategies for retail teams that want to move from dashboards to decisions.

Read-only to start · your LLM keys, no lock-in · SOC 2 Type II underway

CIO Playbook · 9 min read

AI Orchestration Layer vs Point Solutions: When You Need One

Five vendors shipped five AI features and now three of them disagree in the same meeting. What an orchestration layer owns, the four triggers to buy one, and what stays a point tool.

Analytics & Data · 8 min read

Conversational Analytics: What Breaks When You Point an LLM at a Warehouse

The demo runs on five clean tables. Your warehouse has 480 and the margin column is called gm_amt_net_adj. The three failure modes, and what closes the gap.

Analytics & Data · 9 min read

Text-to-SQL Accuracy: Why the Benchmarks Do Not Predict Your Schema

Spider and BIRD report accuracy in the high 80s on 15-table databases. Your warehouse has 480 tables named by an ERP vendor. What actually drives accuracy, and how to measure yours.

AI & Strategy · 8 min read

Agentic Analytics: What Separates an Agent From a Query Bot

Three properties separate an agent from a chat interface on a query engine: it decides what to look at, it takes dependent steps, and it carries state. Most products have the first at best.

AI & Strategy · 8 min read

The AI Data Analyst: What It Replaces and What It Cannot

Roughly half the analyst job automates well. The half that does not is knowing which question to ask and knowing when the number is wrong, and that half gets more valuable as volume rises.

Analytics & Data · 8 min read

Self-Service Analytics Failed for a Structural Reason

Adoption has sat at 15 to 25% of licensed users for fifteen years across every generation of tool. A metric that ignores fifteen years of product improvement is not limited by the product.

Analytics & Data · 8 min read

How to Tell When an AI Analytics Answer Is Wrong

AI analytics rarely hallucinates a fact. It computes a real number from the wrong data with full confidence. The six failure modes, and four checks that catch most of them in two minutes.

AI & Strategy · 9 min read

Augmented Analytics: The Category, the Claims, and What Ships

The term no longer separates products. Four capabilities sit underneath it and they differ enormously in difficulty. How to tell which ones a vendor actually ships.

Analytics & Data · 8 min read

Decision Intelligence vs Business Intelligence: The Difference That Matters

BI tells you what happened and waits to be opened. The distinction that survives procurement is narrower: does the system close the loop, and can it prove the loop closed.

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