Retail analytics insights

Guides, frameworks, and strategies for retail teams that want to move from dashboards to decisions.

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KPIs & Metrics · 8 min read

RFM and CLV: Customer Segmentation Without a Data Science Team

RFM is a durable segmentation you can run on POS and loyalty data without a data science team. CLV tells you who is worth retaining. How to find and keep the customers who drive your margin.

Inventory · 12 min read

Dead Stock: The Aged Inventory Quietly Eating Your Open-to-Buy

Carrying dead stock costs 20 to 30% of its value a year. Get aging windows by category, the aged inventory share benchmark, and the transfer-or-liquidate decision.

Inventory · 8 min read

Open-to-Buy Planning for Chains Without a Planning Team

Open-to-buy keeps inventory dollars matched to planned sales, but most mid-market chains run it in a stale spreadsheet or not at all. Overbuying strands cash, underbuying creates stockouts.

Operations · 12 min read

Supplier OTIF: The Scorecard That Pays for Itself in Chargebacks

OTIF is binary: on time and in full or it fails. Get the formula, the four settings that decide the score, benchmark bands, and the safety stock each one costs you.

Operations · 12 min read

Planogram Compliance: The Gap Between the Plan and the Shelf

Compliance runs 88 to 95% in week 1 and 55 to 72% by week 12. The four numbers to measure, the decay curve, and how to catch drift without sending a field rep.

Shrinkage · 8 min read

Grocery Food Waste: The Perishable Shrink You Can Forecast Away

Perishable departments drive a large share of grocery shrink, and most of the waste is forecastable. Over-ordering against soft demand and late markdowns turn into write-offs you can prevent.

Operations · 8 min read

Grocery Shelf Replenishment: The Labor Hours You Can't See

Replenishment is the largest in-store labor bucket in grocery, and most of it is invisible. How case-pack mismatch and stocking to planogram instead of velocity waste hours, and what to measure.

Operations · 8 min read

Self-Checkout in Grocery: The Labor Savings That Shows Up as Shrink

Self-checkout is sold as labor savings, but the real number is net of shrink. SCO shrink runs 2-4x staffed lanes. How to compute net efficiency per lane across your stores.

Operations · 8 min read

Fashion Floor Replenishment: Where Broken Size Curves Eat Your Labor

A broken size curve kills sell-through and floor labor at the same time. How backroom-to-floor replenishment and size-curve gaps drain hours, and what to track instead.

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