Price Optimization: Furniture retail, Epicor data, Merchandising decisions
Your category managers are drowning in spreadsheets. Ward spots furniture pricing movement in your Epicor data while it is still fixable, with the cause and the next step attached.
Price Optimization for Furniture on Epicor, scoped to merchandising
Your category managers are drowning in spreadsheets. Ward filters to what a VP Merchandising can act on and drops the rest.
Price Optimization, in one sentence. Ward monitors price elasticity shifts in real time and recommends adjustments that protect margin without sacrificing volume.
In a Furniture Manufacturing & Retail store base the job is 10,000+ SKUs over locations. ERP-locked production data, long lead times, and margin erosion you don't see until quarter-end. Ward connects your internal systems and surfaces what matters.
What Ward does with that: Ward continuously measures price elasticity by category, tracks competitive pricing signals, and models the margin-volume tradeoff.
How the connection works. Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Capabilities
- Competitive price monitoring
- Margin-volume tradeoff modeling
- Real-time elasticity measurement
- Category-level price sensitivity
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled upholstery cost of goods by BOM line against the last price file. Three quarters of the drop is material and freight, not discounting.
| Signal | Finding |
|---|---|
bom_cost_actuals | Foam and frame stock +9.2% since the March price file, never carried to list |
freight.inbound | Inbound container cost +$412 per unit-equivalent on the Vietnam lane |
channel.mix | Wholesale share up 6pp, and wholesale runs 11pp under DTC margin |
Recommend: reprice the six affected SKUs at the next list cycle, quote the alternate foam vendor, and hold wholesale allocation flat until list catches up.
bom_cost_actuals…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_production_stage_log | import | 2m ago |
epicor_bom_cost_actuals | import | 2m ago |
sap_inventory_snapshot | import | 14m ago |
netsuite_sales_orders | import | 1h ago |
retail_showroom_pos | import | 1h ago |
retail_freight_inbound | import | 1h ago |
retail_dealer_orders | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
finance-read-default | permit | Model::* |
sourcing-read-bom | permit | Model::"bom_cost_actuals" |
dealer-blocked | forbid | Model::"bom_*" |
plant-read-production | permit | Model::"production_stage_log" |
Why Pricing matters for Furniture retail
Furniture margins are thin enough that a quiet move in raw material cost, lumber, foam, steel, or freight, can erase the profit on a hero SKU before anyone reprices. Ward watches landed cost against retail price in real time and flags the units where the margin has compressed past threshold, so pricing reacts to cost drift in weeks instead of finding it at the quarterly P&L.
What Ward has eyes on.
Every one of your locations gets its own baseline. Ward keeps a running read on inventory carrying cost, order-to-delivery cycle, gross margin by channel against it and brings up only the deviations that hold up. The two that show up most in furniture retail are disconnected ERP, warehouse, and POS systems and custom/configurable SKUs that break standard reporting, and both are baseline problems before they are P&L problems.
The connection to Epicor is read-only and runs on your schedule. Ward ingests sales orders, inventory, and the rest of the feed, then combines it with external context your ERP does not carry: weather, local events, competitor pricing.
Price on elasticity you can measure. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.
At the metric level. Ward measures landed cost per SKU including materials, freight, and duty, tracks gross margin against category floors, and models price elasticity by piece and channel. Because furniture is a considered purchase, many hero items carry low elasticity, so cost-driven price moves often hold volume better than commodity retail assumes.
Why this combination
is its own problem.
Most pricing projects stall at data access. This one does not, because Epicor already exposes sales orders, inventory, purchase orders through an API Ward reads directly.
- 01 Retail price is anchored to the original cost and never revisited, so material cost drift silently compresses margin on the pieces that sell best.
- 02 Elasticity is assumed uniform when a hero piece with no close substitute behaves very differently from a commodity accent item.
Benchmarks. Furniture gross margins commonly run 40 to 50% at retail against 3 to 6% net, so a 10-point swing in raw material cost can move a hero SKU below its floor. A 1% pricing improvement across the assortment typically flows through to a disproportionate net-margin gain on this cost structure.
What the first 90 days
actually look like.
-
01
Week 1: connect
Read-only credentials to Epicor. Ward reads straight from sales orders, inventory, purchase orders and starts building baselines. First daily cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.
-
02
Weeks 2 to 3: baselines
Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the insight cards are directionally right and the thresholds are still moving.
-
03
Weeks 4 to 12: steady state
Ward hands back daily cards each day, each with root cause and what to do about it. Volume settles at a level a single person can read over coffee. The measure of success is not how many findings arrive, it is how many get acted on.
How Ward connects to Epicor
Ward integrates with Epicor for home improvement, furniture, and building supply retailers. Inventory, purchasing, production, and sales data power insight cards.
Setup: Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Data Ward reads from Epicor
Impact metrics with Epicor
Data lake enrichment
Ward enriches Epicor data with: Sales orders, Weather & events, Contractor/Pro data, Competitor pricing, Vendor scorecards
Your category managers are drowning in spreadsheets.
- ×Promo planning still runs off last year's playbook
- ×Assortment reviews happen quarterly when they should happen daily
- ×Price changes chase the market a week behind it
- ×No visibility into true cannibalization across categories
- ×Vendor negotiations lack real-time sell-through evidence
- ✓Insight cards flag promo cannibalization the day it happens
- ✓Assortment gaps and whitespace opportunities surface automatically
- ✓Price elasticity shifts detected before margin erosion compounds
- ✓Category-level performance cards replace manual spreadsheet reviews
- ✓Vendor scorecards generated from actual fill rate and quality data
Retailers lose an estimated $300B+ annually to suboptimal assortment and promotional decisions. Source: McKinsey & Company
Furniture KPI impact
Frequently asked questions
Ward monitors price elasticity shifts in real time and recommends adjustments that protect margin without sacrificing volume. For Furniture retail specifically, Ward monitors 10,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, Raw material cost variance, Custom order cycle time at the store-category level. Ward continuously measures price elasticity by category, tracks competitive pricing signals, and models the margin-volume tradeoff.
Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse. Data points include: Sales orders, Inventory, Purchase orders, Customer accounts, Pricing tiers, Vendor performance.
Yes. Ward reads Epicor data and combines it with contextual signals (weather, events, demographics) to generate Furniture-specific insight cards. No custom development required.
Your category managers are drowning in spreadsheets. Ward solves this with automated insight cards: Insight cards flag promo cannibalization the day it happens. Assortment gaps and whitespace opportunities surface automatically. Price elasticity shifts detected before margin erosion compounds.
Ward delivers daily insight cards covering Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, tailored for Merchandising decision-making. Each card includes what changed, why it matters, and what to do next.
Ward measures landed cost per SKU including materials, freight, and duty, tracks gross margin against category floors, and models price elasticity by piece and channel. Because furniture is a considered purchase, many hero items carry low elasticity, so cost-driven price moves often hold volume better than commodity retail assumes.
Foam prices climb 12% over two months. Retail price on a top-selling upholstered chair has not moved, and the piece is still selling well, so nothing looks wrong. Ward tracks landed cost per unit and flags that the chair's gross margin has fallen from 42% to 33%, below the category floor. The card includes the elasticity read: demand on this piece is inelastic enough to absorb a modest price increase without losing volume. Merchandising lifts price 6% and restores the margin.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
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