A furniture Head of Procurement running stockout on Epicor
Ward reads sales orders, inventory, purchase orders from Epicor, scans continuously stockout over 10,000+ furniture SKUs, and hands back the procurement read every morning.
The full picture: furniture stockout, Epicor data, Procurement decisions
Merchandising wants Ward. You sign the contract. Ward filters to what a Head of Procurement can act on and drops the rest.
Stockout Prediction. Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.
Furniture Manufacturing & Retail changes the scale of the problem: 10,000+ SKUs, every one of your locations. ERP-locked production data, long lead times, and margin erosion you don't see until quarter-end. Ward connects your internal systems and surfaces what matters.
The mechanism. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.
How the connection works. Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Key capabilities
- Priority ranking by revenue impact
- Reduce lost sales by catching gaps early
- Automated replenishment recommendations
- Supplier-aware lead time modeling
Chat
Ask anything. Ward routes to the right agent and returns cited answers.
I pulled upholstery cost of goods by BOM line against the last price file. Three quarters of the drop is material and freight, not discounting.
| Signal | Finding |
|---|---|
bom_cost_actuals | Foam and frame stock +9.2% since the March price file, never carried to list |
freight.inbound | Inbound container cost +$412 per unit-equivalent on the Vietnam lane |
channel.mix | Wholesale share up 6pp, and wholesale runs 11pp under DTC margin |
Recommend: reprice the six affected SKUs at the next list cycle, quote the alternate foam vendor, and hold wholesale allocation flat until list catches up.
bom_cost_actuals…
Reporting
Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.
| Model | Horizon | MAPE |
|---|---|---|
holt_winters | 4wk | 4.1% |
arima_sarimax | 13wk | 8.9% |
gbm_demand | 1wk | 2.1% |
bayes_hier | new store | 11.4% |
Sources
Connect external systems to the data lake.
| Name | Type | Last sync |
|---|---|---|
epicor_production_stage_log | import | 2m ago |
epicor_bom_cost_actuals | import | 2m ago |
sap_inventory_snapshot | import | 14m ago |
netsuite_sales_orders | import | 1h ago |
retail_showroom_pos | import | 1h ago |
retail_freight_inbound | import | 1h ago |
retail_dealer_orders | import | 1h ago |
Policies
Browse and manage Cedar access policies for your tenant.
| Policy ID | Effect | Resources |
|---|---|---|
finance-read-default | permit | Model::* |
sourcing-read-bom | permit | Model::"bom_cost_actuals" |
dealer-blocked | forbid | Model::"bom_*" |
plant-read-production | permit | Model::"production_stage_log" |
Why Stockout matters for Furniture retail
In furniture, a stockout is not a one-day gap, it is an 8 to 16 week hole. Replenishment often means a new container from an overseas plant, so the reorder decision has to fire weeks before the shelf runs dry. Ward models sell-through against inbound container schedules and supplier lead-time variance, flagging the reorder point early enough that a hero SKU never goes dark through a full production cycle.
Why this combination
is its own problem.
Stockout Prediction behaves differently in furniture retail than it does anywhere else. The estate shape, the SKU count, and the speed of the category all change what counts as a real reading and what is noise. Ward is tuned to the furniture version.
- 01 Configurable SKUs are forecast at the parent level, hiding that one fabric or finish is driving the demand spike while the others sit.
- 02 In-transit inventory is invisible in the ERP until receipt, so buyers double-order or panic-air-freight instead of trusting the container already on the water.
Benchmarks. Furniture lead times commonly run 8 to 16 weeks for imported goods. A stockout on a top-20 floor SKU typically costs 4 to 8% of category revenue for every month it persists, because customers who cannot buy the piece they came for rarely substitute and often leave the sale entirely.
What Ward has eyes on.
The stockout model runs each day, not on a reporting calendar. It detects the pattern, explains the driver, and attaches what to do about it before the number reaches a review deck.
Ward keeps a running read on 10,000+ SKUs over your locations, at the store-category level rather than the chain roll-up. The metrics under watch include inventory carrying cost, order-to-delivery cycle, gross margin by channel. A roll-up hides a single-store problem inside a healthy average, which is how disconnected ERP, warehouse, and POS systems stays invisible for a quarter.
The connection to Epicor is read-only and runs on your schedule. Ward reads straight from sales orders, inventory, and the rest of the feed, then cross-references it with external context your ERP does not carry: weather, local events, competitor pricing.
At the metric level. Ward tracks sell-through velocity by SKU and configuration, inbound container ETAs, supplier lead-time variance by plant, and on-hand plus in-transit position. Long lead times mean the cost of a late reorder is measured in lost months, not lost days, so Ward weights revenue-at-risk across the full replenishment window.
What the first 90 days
actually look like.
-
01
Week 1: read-only connection
Ward connects to Epicor with read-only credentials and begins ingesting sales orders and inventory. No config changes on your side. First cards arrive within 48 hours.
-
02
Weeks 2 to 3: baselines
Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the findings are directionally right and the thresholds are still moving.
-
03
Weeks 4 to 12: operating rhythm
Daily cards arrive on a daily cycle and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.
How Ward connects to Epicor
Ward integrates with Epicor for home improvement, furniture, and building supply retailers. Inventory, purchasing, production, and sales data power insight cards.
Setup: Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse.
Data Ward reads from Epicor
Impact metrics with Epicor
Data lake enrichment
Ward enriches Epicor data with: Sales orders, Weather & events, Contractor/Pro data, Competitor pricing, Vendor scorecards
Merchandising wants Ward. You sign the contract.
- ×Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
- ×AI vendors price by seats and tokens. Total cost is unknowable until invoice three
- ×Multi-year commits with auto-renew. No exit if the pilot stalls
- ×Renewals come back 30% higher, with no room to push back and no benchmark to cite
- ×Security and DPA reviews start after the team has already committed
- ✓MSA, DPA, SOC 2 Type II underway, and architecture review available before signature
- ✓Month-to-month contracts. No multi-year lock-in. No auto-renew traps
- ✓Transparent pricing set by scope and store count
- ✓14-day insight guarantee. If Ward doesn't deliver, month two is on us
- ✓AI strategy, orchestration and reporting-layer work in enterprise grocery at nine-figure revenue. Reference calls available before signature
Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative. Source: Gartner
Furniture KPI impact
Frequently asked questions
Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice. For Furniture retail specifically, Ward monitors 10,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.
Ward tracks Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, Raw material cost variance, Custom order cycle time at the store-category level. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.
Ward connects via Epicor REST API. Compatible with Epicor Prophet 21 and Epicor Eclipse. Data points include: Sales orders, Inventory, Purchase orders, Customer accounts, Pricing tiers, Vendor performance.
Yes. Ward reads Epicor data and combines it with contextual signals (weather, events, demographics) to generate Furniture-specific insight cards. No custom development required.
Merchandising wants Ward. You sign the contract. Ward solves this with automated insight cards: MSA, DPA, SOC 2 Type II underway, and architecture review available before signature. Month-to-month contracts. No multi-year lock-in. No auto-renew traps. Transparent pricing set by scope and store count.
Ward delivers daily insight cards covering Inventory carrying cost, Order-to-delivery cycle, Gross margin by channel, tailored for Procurement decision-making. Each card includes what changed, why it matters, and what to do next.
Ward tracks sell-through velocity by SKU and configuration, inbound container ETAs, supplier lead-time variance by plant, and on-hand plus in-transit position. Long lead times mean the cost of a late reorder is measured in lost months, not lost days, so Ward weights revenue-at-risk across the full replenishment window.
A best-selling sectional in one fabric colorway starts selling 40% above forecast across the showroom network after a catalog feature. On-hand covers six weeks, but the factory lead time is 14 weeks and the next container is not booked. Ward issues a stockout prediction card the moment velocity clears threshold, with the recommended reorder quantity and the booking deadline to avoid a two-month floor gap. The buyer places the PO with ten weeks of runway instead of finding out at the empty slot.
First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.
No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.
Related solutions
See what Furniture stockout problems Ward catches.
Root causes, not just alerts. See it on your data.
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