Specialty · Demand · Looker · Head of Procurement

Demand Forecasting: Specialty retail, Looker data, Procurement decisions

See demand before it arrives. Ward runs it on Looker data over your specialty footprint, scoped to procurement.

How a specialty Head of Procurement runs demand on Looker / Looker Studio

Merchandising wants Ward. You sign the contract. Ward delivers insight cards scoped to procurement decision-making.

Demand Forecasting. Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level.

For Specialty Retail retailers, that means continuous review 5,000+ SKUs over boutiques. High-consideration purchases, curated assortments, and customer lifetime value. Ward tracks the metrics that matter for margin-rich retail.

What Ward does with that: Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.

How the connection works. Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

The short list

  • Store-SKU-day level precision
  • Weather-driven adjustment
  • Event and holiday modeling
  • Automatic reorder point recalculation
app.getward.ai Live demo
Acme Specialty @Store Ops: Retail Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is conversion down at the flagship boutiques?
You · 9:42 AM
Schema Scout · routed to Store Ops Agent

I pulled traffic against conversion by hour for the four flagships. Traffic is fine. The gap is coverage and depth.

SignalFinding
traffic_conversionConversion 18.4% vs. 23.1% chain, all of the gap in 12–2p and 5–7p
labor.coverageOne associate on the floor through both peaks at 3 of 4 doors
inventory.depthTop 20 styles at 1.4 units per size, walk-away rate +9%

Recommend: add floor coverage to both peak windows, deepen the top 20 styles to three per size at the flagships, and route the walk-away list to clienteling.

8 parallel queries 3 sources cited confidence 0.91
Draft the clienteling outreach list.
You · 9:43 AM
Clienteling Agent · drafting outreach list
Querying traffic_conversion
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$27.5M
+4.4% WoW
Conversion rate
18.3%
−4.7pp
UPT, flagships
2.14
−0.18
At-risk CLV, top decile
$4.1M
−$310K
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
shopify_orders_dailyimport2m ago
lightspeed_store_salesimport2m ago
netsuite_inventory_snapshotimport14m ago
retail_customer_ltvimport1h ago
retail_traffic_conversionimport1h ago
retail_clienteling_logimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
ops-read-defaultpermitModel::*
crm-read-ltvpermitModel::"customer_ltv"
associate-pii-blockedforbidModel::"customer_pii"
merch-read-assortmentpermitModel::"sales_by_tier"
Demand for Specialty on Looker data, live product demo.

Why Demand matters for Specialty retail

Low transaction volumes per SKU make item-level statistical models noisy in specialty retail. Ward pools demand signals across similar items, grouping by price tier, category, customer segment, and trend affinity, to build forecasts from a larger signal base while respecting each item's individuality.

What Ward has eyes on.

Ward reads looker API for query results, underlying database (direct), lookML model metadata from Looker / Looker Studio on a read-only connection. Nothing is written back, and your BI configuration does not change. Looker stays the system of record.

See demand before it arrives. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Ward tracks 5,000+ SKUs throughout your boutiques, at the store-category level rather than the chain roll-up. The metrics under watch include CLV, conversion rate, units per transaction. A roll-up hides a single-store problem inside a healthy average, which is how assortment curation stays invisible for a quarter.

At the metric level. Ward uses attribute-based demand pooling, trend velocity tracking, customer cohort cadence, and new-item analog matching, measuring at the cluster level and allocating down to individual items.

Signals · POS at SKU-store-week, SKU attribute metadata from PIM, customer loyalty cadence, trend signals from internal and external sources, and selling-season window context.

Why this combination
is its own problem.

Demand Forecasting needs looker API for query results and underlying database (direct) at minimum. Looker / Looker Studio carries both, at the grain the model needs. That is the whole integration story: no middleware, no staging warehouse, no custom extract.

  • 01 Customer cohort cadence is the strongest demand signal in specialty (loyalty drives repeat) but most forecasting workflows treat all transactions as anonymous.
  • 02 Item-level statistical models on specialty's sparse per-SKU volume produce noise mistaken for signal; 2-3 sales above expected becomes a "trend" that the model chases into overstock.

Benchmarks. Specialty forecast accuracy at the SKU-week level: 35-55% MAPE, high because of sparse volume. Cluster-level forecasting typically reduces MAPE by 12-22 points and improves first-allocation accuracy 20-40%.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to Looker / Looker Studio. Ward reads straight from looker API for query results, underlying database (direct), lookML model metadata and starts building baselines. First insight cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: baselines

    Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the daily cards are directionally right and the thresholds are still moving.

  3. 03

    Weeks 4 to 12: operating rhythm

    Daily cards arrive every morning and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to Looker / Looker Studio

Ward does not replace Looker. Ward watches the same data Looker visualizes and proactively alerts when something changes. Your dashboards stay. Ward adds intelligence.

Setup: Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

Data Ward reads from Looker

Looker API for query results
Underlying database (direct)
LookML model metadata

Impact metrics with Looker

Time to Insight
Proactive, no login
Explains why metrics moved before anyone checks a dashboard.
Anomaly Detection
Inter-refresh coverage
Catches deviations between Looker dashboard refresh cycles.
Decision Velocity
Root cause attached
Every anomaly card includes cause analysis; no drill-down needed.
Data Utilization
Unused models activated
LookML dimensions and measures queried beyond built dashboards.

Data lake enrichment

Ward enriches Looker data with: Looker query results, Underlying database, Weather & events, Competitor data, Customer segments

Merchandising wants Ward. You sign the contract.

Pain points
  • ×Business sponsor saw the demo. You have a week to vet a vendor you didn't pick
  • ×AI vendors price by seats and tokens. Total cost is unknowable until invoice three
  • ×Multi-year commits with auto-renew. No exit if the pilot stalls
  • ×Renewals come back 30% higher, with no room to push back and no benchmark to cite
  • ×Security and DPA reviews start after the team has already committed
How Ward helps
  • MSA, DPA, SOC 2 Type II underway, and architecture review available before signature
  • Month-to-month contracts. No multi-year lock-in. No auto-renew traps
  • Transparent pricing set by scope and store count
  • 14-day insight guarantee. If Ward doesn't deliver, month two is on us
  • AI strategy, orchestration and reporting-layer work in enterprise grocery at nine-figure revenue. Reference calls available before signature

Enterprise SaaS spend grew 18% YoY. 53% of subscriptions are underused or duplicative. Source: Gartner

Specialty KPI impact

CLV
Churn risk surfaced
At-risk customers identified before they leave.
Conversion Rate
Assortment + staffing
Cards that help convert high-intent browsers.
Revenue per SKU
Whitespace found
Underperformers identified, gaps in curated assortment.
Overstock
Less capital locked
Demand matching reduces slow-moving inventory.

Frequently asked questions

Ward combines historical patterns, weather data, local events, and economic signals to forecast demand at the store-SKU-day level. For Specialty retail specifically, Ward monitors 5,000+ SKUs across your boutiques and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks CLV, Conversion rate, Units per transaction, Repeat purchase rate, Sell-through by tier at the store-category level. Ward builds store-level demand models incorporating seasonality, weather forecasts, promotional calendars, local events, and macroeconomic indicators.

Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses. Data points include: Looker API for query results, Underlying database (direct), LookML model metadata.

Yes. Ward reads Looker data and combines it with contextual signals (weather, events, demographics) to generate Specialty-specific insight cards. No custom development required.

Merchandising wants Ward. You sign the contract. Ward solves this with automated insight cards: MSA, DPA, SOC 2 Type II underway, and architecture review available before signature. Month-to-month contracts. No multi-year lock-in. No auto-renew traps. Transparent pricing set by scope and store count.

Ward delivers daily insight cards covering CLV, Conversion rate, Units per transaction, tailored for Procurement decision-making. Each card includes what changed, why it matters, and what to do next.

Ward uses attribute-based demand pooling, trend velocity tracking, customer cohort cadence, and new-item analog matching, measuring at the cluster level and allocating down to individual items.

Item-level data is too sparse for reliable forecasting, so Ward clusters SKUs into demand groups by attribute and forecasts at the group level. Ward detects that a sustainable-materials cluster is accelerating well above seasonal norms. The buying team leans into sustainable sourcing for the next season and allocates more open-to-buy to the cluster, delivering higher full-price sell-through.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Specialty demand problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

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What are your goals?
Step 2 of 3
About your operation
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