Grocery · Assortment · SAP · Head of LP

Head of LP: grocery assortment, read from SAP Retail

Shrinkage costs you more than you think. Ward finds out where. Ward flags grocery assortment movement in your SAP data in time to act, with root cause and the next step attached.

The full picture: grocery assortment, SAP data, Loss Prevention decisions

Shrinkage costs you more than you think. Ward finds out where. Ward filters to what a Head of LP can act on and drops the rest.

Assortment Planning. Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate.

Applied to Grocery & Supermarket, the surface area is 30,000+ SKUs throughout stores. Fresh availability, shrinkage, and promo effectiveness across hundreds of stores. Ward monitors perishable turn rates and flags waste before it happens.

The mechanism. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.

The connection itself. Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.

Capabilities

  • Store cluster segmentation
  • SKU rationalization recommendations
  • Whitespace opportunity detection
  • Planogram optimization inputs
app.getward.ai Live demo
Acme Grocery @Merchandising: Fresh Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why did Store 37 miss target last week?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled Store 37’s last 28 days against the chain baseline. Two root causes, both compounding.

SignalFinding
labor_efficiencyRev/labor-hour −22% vs. cluster, staffing mismatch at 11a–1p peak
inventory.freshFresh fill 83%, backroom replenishment lag at 2–4p
promo.liftBOGO crackers cannibalized Brand Y by 28%, net category +6%

Recommend: re-baseline Store 37 schedule against true peak, raise replen window to 1p, and review the BOGO before next cycle.

8 parallel queries 3 sources cited confidence 0.92
Show me how to fix the staffing mismatch.
You · 9:43 AM
Labor Agent · drafting schedule diff
Querying labor_scheduling
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. forecast
$48.2M
+4.2% WoW
Gross margin, center store
22.6%
−3.2pp
Fill rate, fresh
83.4%
−4.1pp
Shrink, West region
2.41%
+0.8pp
Revenue vs. forecast 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
sap_pos_transactionsimport2m ago
sap_inventory_shrinkageimport2m ago
sap_labor_schedulingimport14m ago
relex_replenishment_planimport1h ago
blue_yonder_forecast_dailyimport1h ago
retail_fresh_waste_dailyimport1h ago
retail_promo_calendarimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
lp-read-shrinkagepermitModel::"inventory_shrinkage"
vendor-blockedforbidModel::"labor_*"
fresh-team-westpermitModel::"fresh_waste_daily"
Assortment for Grocery on SAP data, live product demo.

Why Assortment matters for Grocery retail

Every assortment addition displaces something else, so the real question is incremental contribution after cannibalization and basket effects. Ward clusters stores by demographics, traffic, and competitive set, then benchmarks SKU performance at the cluster level to produce assortment recommendations that go beyond national planograms.

Why this combination
is its own problem.

Running Ward on SAP in a grocery store base skips the usual first step. There is no ingestion project, because SAP Retail already holds POS transactions, inventory positions, purchase orders. Ward reads what is there.

  • 01 Slot fees from CPG vendors lock in SKUs that don't earn their facing, Ward exposes the cost-of-inclusion versus actual revenue per linear foot.
  • 02 Cluster definitions based on store size or banner miss the demographic signal; two same-size stores can have completely different shopper profiles.

Benchmarks. A typical grocery store carries 30,000-45,000 SKUs; the bottom 20% generate under 2% of revenue. Cluster-aware assortment usually frees 5-12% of facings without a revenue drop, which translates to space for 1,500-3,000 better-fit SKUs per store cluster.

What Ward has eyes on.

Ward ingests POS transactions, inventory positions, purchase orders from SAP Retail on a read-only connection. Nothing is written back, and your ERP configuration does not change. SAP stays the system of record.

Stock what sells. Cut what doesn't. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

Every one of your stores gets its own baseline. Ward tracks fill rate, shrinkage %, fresh waste % against it and brings up only the deviations that hold up. The two that show up most in grocery retail are fresh waste & spoilage and on-shelf availability gaps, and both are baseline problems before they are P&L problems.

At the metric level. Ward tracks SKU productivity (revenue per facing), incremental contribution, substitution patterns, and cluster-level demand elasticity, all weighted against supplier fill rates and promotional obligations.

Signals · POS at SKU-store-week, planogram positions, slot fee schedules, supplier promotional commitments, demographic overlays, and competitive proximity data.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward sits on top of SAP Retail with read-only credentials and begins ingesting POS transactions and inventory positions. No config changes on your side. First findings arrive inside the first 48 hours.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: operating rhythm

    Daily cards arrive daily and get triaged like any other queue. Most teams find the volume settles into something one person clears in ten minutes. What matters is the action rate, not the alert count.

How Ward connects to SAP Retail

Ward connects to SAP Retail (S/4HANA, ECC, CAR) via standard BAPIs and IDocs. Transaction data, inventory positions, and master data flow into Ward without custom development.

Setup: Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule.

Data Ward reads from SAP

POS transactions
Inventory positions
Purchase orders
Material master
Vendor master
Promotion calendar

Impact metrics with SAP

Replenishment Accuracy
Gaps flagged early
Inventory positions matched to POS velocity before shelf impact.
Shrinkage
Anomalies surfaced continuously
Transaction-level detection catches what periodic audits miss.
Forecast Accuracy
External signals layered
Weather, events, and competitor data sharpen SAP demand signals.
Promo ROI
True lift isolated
Sell-through data exposes cannibalization and halo effects.

Data lake enrichment

Ward enriches SAP data with: POS transactions, Weather & events, Competitor pricing, Loyalty & CRM, Supplier fill rates

Shrinkage costs you more than you think. Ward finds out where.

Pain points
  • ×Shrinkage lands as a year-end surprise
  • ×Cannot distinguish theft from spoilage from admin error
  • ×High-shrinkage stores only identified during audits
  • ×No correlation between operational changes and loss patterns
  • ×Exception-based reporting misses slow-bleed patterns
How Ward helps
  • Store-level shrinkage tracking with cause attribution
  • Anomaly detection flags stores deviating from estate average
  • Receiving dock discrepancy patterns identified automatically
  • Correlation analysis links operational changes to loss shifts
  • Trend analysis catches slow-bleed patterns audits miss

US retail shrinkage hit $112.1 billion in 2022. Up 19.4% year over year. Source: National Retail Federation

Grocery KPI impact

Shrinkage
Cause-level attribution
Loss prevention shifts from guesswork to targeted intervention.
Fill Rate
24–72hr head start
Stockout prediction cards arrive before customers notice gaps.
Fresh Waste
Flagged before spoilage
Perishable turn rates monitored by store.
Promo ROI
Net lift, not gross
True lift net of cannibalization and pull-forward.

Frequently asked questions

Ward analyzes sell-through by store cluster to recommend which SKUs to add, drop, or reallocate. For Grocery retail specifically, Ward monitors 30,000+ SKUs across your stores and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Fill rate, Shrinkage %, Fresh waste %, Promo lift, Basket size at the store-category level. Ward clusters stores by demographic, traffic, and sales patterns, then measures SKU performance against cluster benchmarks.

Ward reads from SAP via RFC/BAPI or OData APIs. No changes to your SAP configuration. Read-only access. Data syncs on your schedule. Data points include: POS transactions, Inventory positions, Purchase orders, Material master, Vendor master, Promotion calendar.

Yes. Ward reads SAP data and combines it with contextual signals (weather, events, demographics) to generate Grocery-specific insight cards. No custom development required.

Shrinkage costs you more than you think. Ward finds out where. Ward solves this with automated insight cards: Store-level shrinkage tracking with cause attribution. Anomaly detection flags stores deviating from estate average. Receiving dock discrepancy patterns identified automatically.

Ward delivers daily insight cards covering Fill rate, Shrinkage %, Fresh waste %, tailored for Loss Prevention decision-making. Each card includes what changed, why it matters, and what to do next.

Ward tracks SKU productivity (revenue per facing), incremental contribution, substitution patterns, and cluster-level demand elasticity, all weighted against supplier fill rates and promotional obligations.

A category manager reviews the natural/organic section across 300 stores. Ward's analysis reveals three distinct clusters: urban health-conscious stores that should carry more SKUs, suburban stores that match the national plan, and rural locations where organic moves at a fraction of the estate average. The one-size-fits-all planogram leaves revenue on the table in urban stores while it ties up slow-moving inventory in rural ones.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Grocery assortment problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

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