Fashion · Fill Rate · Looker · Director Store Ops

A fashion Director Store Ops running fill rate on Looker

Ward reads straight from looker API for query results, underlying database (direct), lookML model metadata from Looker / Looker Studio, scans continuously fill rate throughout 15,000+ fashion SKUs, and returns the store operations read every morning.

The full picture: fashion fill rate, Looker data, Store Operations decisions

Managing 800 stores from a spreadsheet is insane. Ward returns insight cards scoped to store operations decision-making.

What fill rate monitoring does: Ward monitors on-shelf availability across your entire estate and flags stores or categories dropping below threshold.

A Fashion & Apparel operator is watching 15,000+ SKUs across locations. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.

How it runs. Ward tracks expected vs actual on-shelf availability at the store-category level and escalates when fill rate drops below configurable thresholds.

Setup: Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

Key capabilities

  • Threshold-based alerting
  • Store-vs-estate benchmarking
  • Category-level drill-down
  • Estate-wide fill rate dashboard
app.getward.ai Live demo
Acme Apparel @Merchandising: Planning Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is fall denim sell-through behind plan?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled fall denim against last season’s curve at the same selling week. Two causes, both still fixable this week.

SignalFinding
sell_throughWeek 6 sell-through 38% vs. 52% plan, concentrated in 3 of 9 door clusters
size_curveWaist 30–32 sold out in 41 doors while 36–38 sits at 71% on hand
markdown.ladderFirst markdown is 3 weeks later than LY, weeks-of-supply now 11.4

Recommend: transfer 30–32 out of the 12 overstocked doors, hold the ladder on core indigo, and take the first markdown on light wash now while it still clears at 20%.

9 parallel queries 3 sources cited confidence 0.89
Draft the size-curve transfer list.
You · 9:43 AM
Allocation Agent · drafting transfer list
Querying sell_through_weekly
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$31.7M
+3.1% WoW
Full-price mix
61.4%
−5.1pp
Sell-through, fall denim
38.2%
wk6, −9pp vs plan
Markdown rate
19.6%
+2.8pp
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
shopify_orders_dailyimport2m ago
shopify_returns_reasonsimport2m ago
netsuite_inventory_snapshotimport14m ago
cegid_store_salesimport1h ago
retail_size_curve_actualsimport1h ago
retail_markdown_ladderimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-markdownpermitModel::"markdown_ladder"
vendor-blockedforbidModel::"labor_*"
ecom-read-returnspermitModel::"returns_reasons"
Fill Rate for Fashion on Looker data, live product demo.

Why Fill Rate matters for Fashion retail

Fashion fill rate must be measured at the style-size-color level. A store can hold 200 units of a dress and zero in the most popular size, technically "in stock," functionally a stockout. Ward surfaces broken assortments where key sizes are missing from otherwise healthy inventory positions.

Why this combination
is its own problem.

Looker / Looker Studio was built for transactions, not for store operations decisions. The data is right there and it is in the wrong shape. Ward reads looker API for query results and underlying database (direct) and rewrites them as a decision.

  • 01 Fill rate measured at the style level masks size brokenness, which is what the customer actually experiences in the fitting room.
  • 02 Inter-store transfer thresholds are set on freight cost rather than at-risk full-price revenue; the math usually justifies more transfers than ops authorizes.

Benchmarks. Healthy fashion size-level availability runs 85-92% on top styles by week 6 and 70-80% by week 10. Operators with active size rebalancing typically maintain 5-10 percentage points higher size-level availability and recover 2-4 points of full-price sell-through.

What Ward has eyes on.

Ward tracks 15,000+ SKUs throughout your locations, at the store-category level rather than the chain roll-up. The metrics under watch include sell-through rate, markdown %, return rate. A roll-up hides a single-store problem inside a healthy average, which is how markdown timing stays invisible for a quarter.

The connection to Looker / Looker Studio is read-only and runs on your schedule. Ward reads looker API for query results, underlying database (direct), and the rest of the feed, then cross-references it with external context your BI does not carry: weather, local events, competitor pricing.

Every empty shelf is a lost sale. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

At the metric level. Ward tracks style-size-color availability, broken assortment rates, size-level sell-through velocity, and transfer opportunity value. It distinguishes supply-driven stockouts from allocation-driven gaps where inventory exists but sits in the wrong stores.

Signals · Inventory at style-size-color-store, POS velocity at the same grain, store cluster definitions, freight cost matrix, and end-of-season selling-window context.

What the first 90 days
actually look like.

  1. 01

    Week 1: read-only connection

    Ward sits on top of Looker / Looker Studio with read-only credentials and begins ingesting looker API for query results and underlying database (direct). No config changes on your side. First findings arrive inside the first 48 hours.

  2. 02

    Weeks 2 to 3: baselines

    Ward needs roughly two weeks of history per store to separate a real deviation from normal variance. During this window the insight cards are directionally right and the thresholds are still moving.

  3. 03

    Weeks 4 to 12: steady state

    Ward sends cards every morning, each with what caused it and what to do about it. Volume settles at a level a single person can read over coffee. The measure of success is not how many insight cards arrive, it is how many get acted on.

How Ward connects to Looker / Looker Studio

Ward does not replace Looker. Ward watches the same data Looker visualizes and proactively alerts when something changes. Your dashboards stay. Ward adds intelligence.

Setup: Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

Data Ward reads from Looker

Looker API for query results
Underlying database (direct)
LookML model metadata

Impact metrics with Looker

Time to Insight
Proactive, no login
Explains why metrics moved before anyone checks a dashboard.
Anomaly Detection
Inter-refresh coverage
Catches deviations between Looker dashboard refresh cycles.
Decision Velocity
Root cause attached
Every anomaly card includes cause analysis; no drill-down needed.
Data Utilization
Unused models activated
LookML dimensions and measures queried beyond built dashboards.

Data lake enrichment

Ward enriches Looker data with: Looker query results, Underlying database, Weather & events, Competitor data, Customer segments

Managing 800 stores from a spreadsheet is insane.

Pain points
  • ×Morning check-ins rely on phone calls and email chains
  • ×No single view of which stores need attention today
  • ×Labor scheduling is disconnected from demand signals
  • ×Planogram compliance is checked manually, quarterly
  • ×Exception management is reactive and inconsistent
How Ward helps
  • Morning brief delivered at 06:47 with prioritized action list
  • Estate-wide heat map of store performance, updated hourly
  • Staffing recommendations correlated with predicted traffic
  • Planogram compliance anomalies detected and flagged
  • Consistent exception handling with recommended actions

Poor labor allocation and inconsistent execution cost multi-store retailers 3–5% in lost sales. Source: RSR Research

Fashion KPI impact

Markdown Rate
Shallower, earlier
Slow movers detected before deep clearance is the only option.
Sell-Through
More at full price
Style velocity cards flag underperformers early enough to reallocate.
Size Accuracy
Fewer size gaps
Size curves recalibrated by store cluster and season.
Return Rate
Better matching
Right size, right store means fewer returns.

Frequently asked questions

Ward monitors on-shelf availability across your entire estate and flags stores or categories dropping below threshold. For Fashion retail specifically, Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Sell-through rate, Markdown %, Return rate, Style velocity, Size accuracy at the store-category level. Ward tracks expected vs actual on-shelf availability at the store-category level and escalates when fill rate drops below configurable thresholds.

Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses. Data points include: Looker API for query results, Underlying database (direct), LookML model metadata.

Yes. Ward reads Looker data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.

Managing 800 stores from a spreadsheet is insane. Ward solves this with automated insight cards: Morning brief delivered at 06:47 with prioritized action list. Estate-wide heat map of store performance, updated hourly. Staffing recommendations correlated with predicted traffic.

Ward delivers daily insight cards covering Sell-through rate, Markdown %, Return rate, tailored for Store Operations decision-making. Each card includes what changed, why it matters, and what to do next.

Ward tracks style-size-color availability, broken assortment rates, size-level sell-through velocity, and transfer opportunity value. It distinguishes supply-driven stockouts from allocation-driven gaps where inventory exists but sits in the wrong stores.

Ward reveals that a significant share of top styles have broken size runs across the chain, popular sizes depleted while other sizes sit. Ward recommends urgent inter-store transfers for the highest-revenue styles and a size curve recalibration for the next allocation cycle. Operations executes within 48 hours to protect at-risk revenue.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Fashion fill rate problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

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