Fashion · Stockout · Looker · Head of E-Com

Head of E-Com: fashion stockout, read from Looker / Looker Studio

Ward ingests looker API for query results, underlying database (direct), lookML model metadata from Looker / Looker Studio, keeps a running read on stockout across 15,000+ fashion SKUs, and hands you the e-commerce read on a daily cycle.

The full picture: fashion stockout, Looker data, E-Commerce decisions

Fashion & Apparel changes the scale of the problem: 15,000+ SKUs, every one of your locations. Seasonal sell-through, size curve optimization, and markdown timing. Ward monitors style velocity and flags slow movers before the window closes.

Your online and offline data live in different worlds. Ward writes the finding at the altitude a Head of E-Com works at.

Stockout Prediction is a insight card type Ward runs continuously. Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice.

How it runs. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

Getting the data in. Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

The short list

  • Supplier-aware lead time modeling
  • Priority ranking by revenue impact
  • Reduce lost sales by catching gaps early
  • Automated replenishment recommendations
app.getward.ai Live demo
Acme Apparel @Merchandising: Planning Analyst claude-sonnet default
A

Chat

Ask anything. Ward routes to the right agent and returns cited answers.

Why is fall denim sell-through behind plan?
You · 9:42 AM
Schema Scout · routed to Merchandising Agent

I pulled fall denim against last season’s curve at the same selling week. Two causes, both still fixable this week.

SignalFinding
sell_throughWeek 6 sell-through 38% vs. 52% plan, concentrated in 3 of 9 door clusters
size_curveWaist 30–32 sold out in 41 doors while 36–38 sits at 71% on hand
markdown.ladderFirst markdown is 3 weeks later than LY, weeks-of-supply now 11.4

Recommend: transfer 30–32 out of the 12 overstocked doors, hold the ladder on core indigo, and take the first markdown on light wash now while it still clears at 20%.

9 parallel queries 3 sources cited confidence 0.89
Draft the size-curve transfer list.
You · 9:43 AM
Allocation Agent · drafting transfer list
Querying sell_through_weekly
Ask anything, Ward routes to the right agent. Cmd+K

Reporting

Pinned views built from saved data-lake queries. Every number re-derivable from its SQL.

7d13w52w
Revenue vs. plan
$31.7M
+3.1% WoW
Full-price mix
61.4%
−5.1pp
Sell-through, fall denim
38.2%
wk6, −9pp vs plan
Markdown rate
19.6%
+2.8pp
Revenue vs. plan 13 weeks actual, 6 weeks forecast, 80% interval
Actual Forecast 80% interval
% of plan 106 94 100 forecast → W−13 W−5 today +6wk
Holt-Winters + weather regressor MAPE 4.1% at 4wk Backtested 24 months Crosses plan in 3 weeks
Forecast error by horizon MAPE, 24-month backtest
1wk 2.1%
2wk 3.0%
4wk 4.1%
8wk 6.3%
13wk 8.9%
Accuracy bar for promo decisions: ≤5% at 4wk
Models in production Every forecast ships a model card
ModelHorizonMAPE
holt_winters4wk4.1%
arima_sarimax13wk8.9%
gbm_demand1wk2.1%
bayes_hiernew store11.4%

Sources

Connect external systems to the data lake.

NameTypeLast sync
shopify_orders_dailyimport2m ago
shopify_returns_reasonsimport2m ago
netsuite_inventory_snapshotimport14m ago
cegid_store_salesimport1h ago
retail_size_curve_actualsimport1h ago
retail_markdown_ladderimport1h ago
retail_ga4_website_dailyimport1h ago

Policies

Browse and manage Cedar access policies for your tenant.

TLS 1.3 AES-256 Read-only SOC 2 II
Policy IDEffectResources
merch-read-defaultpermitModel::*
finance-read-markdownpermitModel::"markdown_ladder"
vendor-blockedforbidModel::"labor_*"
ecom-read-returnspermitModel::"returns_reasons"
Stockout for Fashion on Looker data, live product demo.

Why Stockout matters for Fashion retail

Fashion stockouts are invisible, they show up as "size not available," not "product missing," and the POS never records the lost sale. Ward monitors sell-through velocity by style-size-color-store and detects when popular size runs are depleting faster than replenishment can cover within the remaining selling window.

Why this combination
is its own problem.

Running Ward on Looker in a fashion fleet skips the usual first step. There is no ingestion project, because Looker / Looker Studio already holds looker API for query results, underlying database (direct), lookML model metadata. Ward ingests what is there.

  • 01 A style at 82% chain sell-through can be 100% out on size M while size XL sits at 40%, chain averages hide the broken assortment that defines a customer's in-store experience.
  • 02 E-commerce inventory pools are counted at the chain level but allocated by warehouse, so "in stock" online routinely cancels because the assigned DC ran dry.

Benchmarks. Fashion full-price sell-through targets: 60-75% by week 6, 75-85% by week 10. Broken size runs (a key size missing while others remain) typically affect 15-25% of styles in week 4 and 30-40% by week 8 without active rebalancing.

What Ward has eyes on.

Coverage is store by store, category by category. Ward scans continuously sell-through rate, markdown %, return rate across 15,000+ SKUs and compares each store against its own baseline, not against the chain. That is the difference between knowing the estate is fine and knowing which seven locations are not.

The connection to Looker / Looker Studio is read-only and runs on your schedule. Ward reads looker API for query results, underlying database (direct), and the rest of the feed, then joins it with external context your BI does not carry: weather, local events, competitor pricing.

Know before the shelf empties. Ward runs the model continuously rather than on a reporting cycle, which is why a finding lands the morning the pattern starts instead of at the end of the period.

At the metric level. Requires style-size-color velocity tracking, sell-through benchmarking against plan, inter-store inventory visibility, and time-remaining-in-season context. Ward also flags recurring size curve inaccuracies as a planning problem distinct from replenishment.

Signals · POS by style-size-color-store-day, current store and DC inventory, planned receipts and PO ETAs, e-commerce demand by zip, and end-of-season selling-window context.

What the first 90 days
actually look like.

  1. 01

    Week 1: connect

    Read-only credentials to Looker / Looker Studio. Ward ingests looker API for query results, underlying database (direct), lookML model metadata and starts building baselines. First insight cards land inside 48 hours, before baselines are stable, so you can see the shape of the output early.

  2. 02

    Weeks 2 to 3: calibration

    Baselines stabilize per store and per category. Ward stops flagging normal variance and starts flagging exceptions. This is the window where the false positive rate drops sharply.

  3. 03

    Weeks 4 to 12: steady state

    Ward sends findings daily, each with root cause and a recommended action. Volume settles at a level a single person can read over coffee. The measure of success is not how many insight cards arrive, it is how many get acted on.

How Ward connects to Looker / Looker Studio

Ward does not replace Looker. Ward watches the same data Looker visualizes and proactively alerts when something changes. Your dashboards stay. Ward adds intelligence.

Setup: Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses.

Data Ward reads from Looker

Looker API for query results
Underlying database (direct)
LookML model metadata

Impact metrics with Looker

Time to Insight
Proactive, no login
Explains why metrics moved before anyone checks a dashboard.
Anomaly Detection
Inter-refresh coverage
Catches deviations between Looker dashboard refresh cycles.
Decision Velocity
Root cause attached
Every anomaly card includes cause analysis; no drill-down needed.
Data Utilization
Unused models activated
LookML dimensions and measures queried beyond built dashboards.

Data lake enrichment

Ward enriches Looker data with: Looker query results, Underlying database, Weather & events, Competitor data, Customer segments

Your online and offline data live in different worlds.

Pain points
  • ×Nobody can see one inventory position across every channel
  • ×Online promo performance is measured separately from in-store
  • ×Customer behavior data is siloed by channel
  • ×BOPIS/BORIS operational complexity is growing unchecked
  • ×Digital marketing attribution stops at the click
How Ward helps
  • Unified insight cards across online and in-store channels
  • Cross-channel promo effectiveness with true attribution
  • Customer journey tracking across digital and physical touchpoints
  • BOPIS fulfillment performance monitoring with exception cards
  • Full-funnel marketing attribution to in-store conversion

Retailers with unified omnichannel data see 30% higher lifetime value per customer. Source: Harvard Business Review

Fashion KPI impact

Markdown Rate
Shallower, earlier
Slow movers detected before deep clearance is the only option.
Sell-Through
More at full price
Style velocity cards flag underperformers early enough to reallocate.
Size Accuracy
Fewer size gaps
Size curves recalibrated by store cluster and season.
Return Rate
Better matching
Right size, right store means fewer returns.

Frequently asked questions

Ward detects SKUs trending toward zero-on-hand and alerts your team with replenishment recommendations before customers notice. For Fashion retail specifically, Ward monitors 15,000+ SKUs across your locations and delivers automated insight cards with root cause analysis and recommended actions.

Ward tracks Sell-through rate, Markdown %, Return rate, Style velocity, Size accuracy at the store-category level. Ward analyzes sell-through velocity, current inventory levels, lead times, and supplier reliability to predict stockouts 24-72 hours before they occur.

Ward can query Looker via API or connect directly to the underlying database. Either way, Ward monitors while your team browses. Data points include: Looker API for query results, Underlying database (direct), LookML model metadata.

Yes. Ward reads Looker data and combines it with contextual signals (weather, events, demographics) to generate Fashion-specific insight cards. No custom development required.

Your online and offline data live in different worlds. Ward solves this with automated insight cards: Unified insight cards across online and in-store channels. Cross-channel promo effectiveness with true attribution. Customer journey tracking across digital and physical touchpoints.

Ward delivers daily insight cards covering Sell-through rate, Markdown %, Return rate, tailored for E-Commerce decision-making. Each card includes what changed, why it matters, and what to do next.

Requires style-size-color velocity tracking, sell-through benchmarking against plan, inter-store inventory visibility, and time-remaining-in-season context. Ward also flags recurring size curve inaccuracies as a planning problem distinct from replenishment.

Ward detects a spring jacket selling far above plan in key sizes at urban stores while sitting in suburban locations. At current velocity, the hot sizes will stock out well before end of season. Ward recommends inter-store transfers from underperforming locations to high-velocity stores, recovering full-price sales that would otherwise become end-of-season markdowns.

First insight cards arrive within 48 hours of data connection. Ward needs approximately 2 weeks to establish stable baselines for your specific operation.

No. Ward sits on top of your existing stack. It is the proactive intelligence layer that watches your data continuously and delivers insight cards, so your team acts on findings instead of hunting for them.

See what Fashion stockout problems Ward catches.

Root causes, not just alerts. See it on your data.

Read-only to start · your LLM keys · SOC 2 Type II underway · or book a call directly

Find out what your data has been hiding.

Tell us about your operation. We’ll show you the problems Ward catches, and the ones your current tools miss.

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